Senior IT Application Analyst

Central Service Office, 805 Madison St, Seattle, Washington, United States of America

Posted Monday, December 8, 2025 at 11:00 AM

At Proliance Surgeons, Bellingham Surgery Center and Surgery Center at Valley our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.

We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at

Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity.

Be Part of Who We Are!

The Senior IT Application Analyst focuses on support of our care center applications. They will exercise full use of application standard principles, theories and concepts related to technical discipline and provide solutions to a variety of moderate to complex problems. This individual will participate and lead activities relative to required applications with new Care Centers joining Proliance.

Establish and implement new or revised system requirements or procedures. Analyze user requirements, develop and implement systems for moderately complex processes and initiate corrective action as needed to stay on schedule. Provide daily support of applications, training of care center staff in existing and new clinical/business applications, support workflow analysis, improvement of efficacy within application and creation of technical and training documentation.

The key duties and responsibilities of the IT Senior Application Analyst include, but are not limited to:

• Application expert leading projects, systems implementations, and upgrades, including the planning, testing, coordination and tracking of project tasks and outcomes.
• Work with customers, user groups, and vendors to gather business requirements; provide gap analysis and technical solutions for the business needs.
• Responsible for the technical and operational installation of systems within ASC/care centers, ensure systems and workflows meet the customer’s needs.
• Analyze and support application events related to merger/affiliation/onboarding and domain migrations events.
• Develop and recommend technical support and software management standards, policies, processes, and strategies.
• Develop, design, implement, and evaluate test plans to be used in testing application functionality in support of patches, upgrades, infrastructure and/or desktop configuration changes of multifaceted applications.
• Develop and maintain application technical support documentation.
• Develop and maintain end user application documentation.
• Lead problem management and troubleshooting teams on major system issues.
• Proactively evaluate and make recommendations of emerging technology and standards within the industry in support of our ASC’s goals and objectives.
• Use in-depth information and analysis to provide leadership advice and counsel on a variety of business issues which are often highly technical and complex in nature.
• Collaborate with internal technical teams in support of the application and customer needs.
• Respond to and resolve reported incidents according to customer support service level agreements.
• Perform rotational on-call support duties.

Perform other duties as assigned.

• BA/BS in Business or Computer Science or related field or equivalent experience.
• Minimum of ten (10) years’ experience with healthcare/IT Support or clinical systems.
• 5 or more years with ambulatory healthcare preferred.
• Experience supporting Orthopedics, ENT and Ambulatory Surgery Centers a preferred.
• Experienced with Citrix environments.
• Next Gen EHR and Practice Management or Amkai experience a plus.
• ITIL certifications a plus.

• Knowledgeable of application architecture.
• Knowledgea…