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Service Desk Manager: Lead IT Excellence

Job in Seattle, King County, Washington, 98127, USA
Listing for: Lumen
Full Time position
Listed on 2025-12-05
Job specializations:
  • IT/Tech
    Systems Administrator, IT Project Manager
Job Description & How to Apply Below
Position: Service Desk Manager: Lead IT Excellence & Growth
A biotechnology company in Seattle seeks a Service Desk Manager to lead and optimize their IT support function. This role requires overseeing a small team, managing key technical operations, and ensuring high service delivery standards. The ideal candidate must have 3+ years of leadership in IT support, strong technical skills in Microsoft 365, Intune, and Azure AD, alongside excellent communication and problem-solving abilities.

This position offers a competitive salary and a supportive environment for professional growth.
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