Onsite Computer Support Specialist; TEMPORARY

Onsite Computer Support Specialist (TEMPORARY)

Urban League of Metropolitan Seattle – Seattle, WA

Job Type: Temporary / Full‑time (Mid‑Senior level)

The Computer Support Specialist provides technical support for employees. Responsibilities include assigning, installing, maintaining, and configuring computer hardware and software, ensuring the security of networks and systems, guiding users on equipment operation, performing network administration, and troubleshooting user support issues.

• High school diploma or equivalent;
  Bachelor's degree in related field preferred
• 2+ years experience providing basic computer support or training to youth and/or adults
• Knowledge of PC hardware and software configurations, troubleshooting and maintenance
• Experience installing, troubleshooting, and managing Microsoft products
• Experience troubleshooting email related issues
• Configuration, management, and troubleshooting skills for routers, switches, and firewalls
• Ability to multitask in order to complete responsibilities in a timely and accurate manner
• Ability to recognize IT issues and opportunities and determine the appropriate action required
• Ability to use time effectively and efficiently
• Knowledge of network infrastructure standards
• Experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)

• PTO accrued at 0.07361 per hour worked
• Employee Assistance Program at $37.80 per year
• Linked In Learning Account
• Professional Development Funds – up to $1,500 per year for approved professional development activities
• WA State Paid Family & Medical Leave – 0.8% of salary, 100% employer paid
• Workers Compensation Coverage – $395.20 – $3,591.33 per year (depending on class code)
• Taxes – 9.8% of salary

At the Urban League of Metropolitan Seattle, we celebrate diversity and support inclusion. ULMS is an equal opportunity employer and does not discriminate in employment or services based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non‑merit factor.