Solutions Consultant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!

If you have that special mix of DNA that makes an extraordinary Pre‑Sales Solution Consultant – a blend of great business savvy and technical prowess – then we’re a match made in heaven!

Our Solutions Consultants must have a strong blend of business and technical skills and a solid ability to demonstrate New Relic’s solutions and business value to a broad spectrum of audiences from IT to business. Building positive relationships as well as showcasing the capability to handle technical objections and issues throughout the client lifecycle is essential. Ultimately, the Solutions Consultant is a trusted advisor to both our internal partners and C‑Level executives.

Working with the sales organization, Solutions Consultants at New Relic will utilize their technical expertise and business insight to ensure our high‑value customers are able to grow their business by using the full scope of our product suite. We need our Solutions Consultants to drive New Relic’s strategic direction and vision, as well as promote new product direction on behalf of your customers.

• Support the Mid‑Market Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity.
• Develop deep expertise in New Relic products and services to provide customer‑specific value propositions highlighting the benefits and differentiators of our products.
• Identify and resolve critical business/technical issues.
• Take technical ownership of the entire sales cycle and drive it to a successful close.

• 3+ years in pre‑sales experience and/or similar capacities.
• A high degree of knowledge around common programming languages and technologies.
• Excellent written and verbal communications, presentation, and project management skills.
• Understanding of value‑based selling in customer‑facing roles.
• Ability to travel up to 20% of the time.
• A good balance of sales, business, and technical expertise.
• Bachelor of Science in Computer Science or similar.

• A clear understanding of network & system management solutions.
• Experience with one or more of Monitoring and Observability, Cloud, Dev Ops, CI/CD, AIOps, Logging, Data Analytics, and Visualization.
• Knowledge (or certification) of public cloud services (e.g. AWS, Azure, GCP).
• Experience with real user monitoring and digital experience.

Please note that visa sponsorship is not available for this position.

The pay range below represents a reasonable estimate of the on‑target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job‑related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time‑off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

Estimated On‑Target Earnings Range: $149,000—$186,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can…