Sr. Manager, Engineering | Middleware

Extra Hop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control.

Today’s attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on‑premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network… if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, Extra Hop can decrypt and unlock complete packet‑level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud‑scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

At Extra Hop we provide best‑in‑class network visibility and security to industries ranging from healthcare to payment processing. The Middleware team is focused on enhancing, maintaining, and optimizing the core components of the system. Our services and features are written primarily in Python, Golang, Type Script and React with a focus on security, scalability, stability and type‑first design. Our team develops public REST APIs, solves database scalability challenges, implements data migrations, and enables configuration management across our fleet of services.

As an Engineering Manager of this team, you will drive product initiatives and ensure that the team delivers a high quality product to customers. You will attract, develop and cultivate a high‑performance engineering team and environment to maintain our technical leadership in the industry.

• Partner with Product Management to deliver on the product vision and feature priorities, maintaining a strong ability to make thoughtful tradeoffs between scope, quality, supportability, performance, and time‑to‑market.
• Guide the team through the design and implementation of complex technical projects, ensuring sound architectural decisions and maintainable solutions.
• Collaborate closely with QA and Performance teams to ensure the product consistently meets the quality, stability, and scalability expectations of enterprise customers using proven experience driving innovation and improvement in performance and system reliability.
• Lead and support the team through the full product lifecycle, including post‑release ownership; managing escalations, resolving issues, and maintaining transparent communication that arise during escalations/customer issues.
• Build and sustain a high‑performing engineering team by fostering a culture of trust, accountability, and growth. Provide mentorship, define clear career goals, and create opportunities for skill development and advancement.

• Bachelor’s degree or equivalent experience in Computer Science, Engineering, or Information Technology
• 6+ years experience, including at least 2 years in software engineering management
• Proven experience developing and supporting APIs and systems written in Python, Go or a comparable programming language
• Solid understanding of algorithms, optimizations, tradeoffs, industry best practices for applications running on a customer network
• Experience in software development life cycle using agile methodologies
• Excellent organizational, communication, and interpersonal skills, with the ability to collaborate effectively across teams and functions
• Work cooperatively with others within the organization and other cross‑functional stakeholders
• Solid track record of learning technologies
• Thrives in fast‑paced, dynamic environments while maintaining composure under pressure
• Consistent, reliable, and accountable in attendance and execution

• Broad understanding of TCP/IP and fundamentals of secure network communication and distributed computing (SSL, x509, authentication, Kerberos, PKI)
• Understanding Linux/Windows OS subsystems and their interrelationships

Salary range: $190,000 – $210,000 +…