L&I Human Resource Consultant Assistant

Overview

Description

Our Mission:
Keep Washington Safe and Working!

Our Values:
Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note:

Application review begins immediately. Apply today!

The Department of Labor & Industries (L&I), an employer of choice, is announcing an exciting opportunity for a Human Resource Consultant Assistant (HRCA) 2. In this role, you’ll provide paraprofessional and technical support and assistance to the Labor Relations Manager and Labor Relations Specialist. You’ll be a key member of the Labor Relations Unit for Labor and Industries, requiring a comprehensive understanding of program activities.

Your work may include investigative searches and data gathering, complex administrative duties, establishing labor relations procedures, managing priorities, and meeting deadlines to assist and support the Labor Relations Manager Labor Relations Specialist. If selected for this role, you will be privy to sensitive and confidential personnel and labor relations information directly related to the bargaining, formulation, determination, and effectuation of agency policies with regard to Labor Relations and collective bargaining.

• Provide support to the Labor Relations Manager and Labor Relations Specialist and is a key member of the Labor Relations Unit for Labor and Industries, requiring a comprehensive understanding of program activities.
• Be responsible for work delegated from the Labor Relations Manager and Labor Relations Specialist such as investigative searches and data gathering, establishes labor relations procedures, manages priorities and meeting deadlines per the collective bargaining agreements.
• Perform research and material gathering in support of the Labor Relations Manager while they are on the statewide WFSE GG, WFSE LAP and Coalition master agreement and supplemental bargaining negotiations teams
• May attend bargaining to take comprehensive notes
• Interpret, explain and apply human resources rules, policies and procedures, and CBAs. Provide managers, supervisors, and employees with clarification and interpretation of rules, regulations, bargaining agreements, policies and procedures.
• Provide support pertaining to grievances, bargaining, arbitration, Unfair Labor Practice (ULP) complaint, Union Management Communication Committees (UMCC’s) and Labor Management Communication Committees (LMCC’s), union requests/notifications, and litigations
• Prepares responses the Union, AAG, and OFM regarding grievances.
• Works with Union to schedule Director level grievances.
• Schedules statewide UMCC and LMCC meetings involving union officials, shop stewards and management staff.
• Records minutes and takes comprehensive notes in various meetings, hearings, and negotiation sessions as requested.
• And much more!

• Four years of office experience including two years of experience in a human resource or related setting
• Equivalent education/experience.

AND

Required Equity Competencies

• The ability to take action to learn and grow
• The ability to take action to meet the needs of others

• Customer service skills:
  Listens attentively, identifies issues, provides options, fulfills requested services, and assists customers to resolve issues. Ability to work with difficult customers to effectively communicate with and assist demanding, confused or upset customers with poise. Build, maintain and demonstrate confidence and credibility.
• Communications etiquette:
  Responds and creates professional and courteous correspondence, ability to take clear messages, and assist customers. Experience and ability to effectively communicate with difficult clients and customers.
• Organizational and office skills:
  Work independently and use organizational skills to plan and coordinate work. Able to anticipate and prioritize multiple assignments with competing deadlines and demands ensuring deadlines are met. Create, maintain, and merge complex EXCEL spreadsheets. Use strong writing and communication skills to proof read and edit documents. Effectively identifies, collects, organizes and documents data and information in ways that make the…