L&I Human Resource Consultant Assistant

Overview

Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note: Application review begins immediately. Apply today!

The Department of Labor & Industries (L&I), an employer of choice, is announcing an exciting opportunity for a Human Resource Consultant Assistant (HRCA) 2.

In this role, you’ll provide paraprofessional and technical support to the Labor Relations Manager and Labor Relations Specialist. You’ll be a key member of the Labor Relations Unit for Labor and Industries, requiring a comprehensive understanding of program activities. Your work may include investigative searches and data gathering, complex administrative duties, establishing labor relations procedures, managing priorities, and meeting deadlines to assist and support the Labor Relations Manager and Labor Relations Specialist.

If selected for this role, you will be privy to sensitive and confidential personnel and labor relations information directly related to the bargaining, formulation, determination, and effectuation of agency policies with regard to Labor Relations and collective bargaining.

• Provide support to the Labor Relations Manager and Labor Relations Specialist and be a key member of the Labor Relations Unit for Labor and Industries, requiring a comprehensive understanding of program activities.
• Be responsible for work delegated from the Labor Relations Manager and Labor Relations Specialist such as investigative searches and data gathering; establish labor relations procedures; manage priorities and meet deadlines per the collective bargaining agreements.
• Perform research and material gathering in support of the Labor Relations Manager during statewide bargaining groups and master agreements.
• May attend bargaining to take comprehensive notes.
• Interpret, explain and apply human resources rules, policies and procedures, and CBAs. Provide managers, supervisors, and employees with clarification and interpretation of rules, regulations, bargaining agreements, policies and procedures.
• Provide support pertaining to grievances, bargaining, arbitration, Unfair Labor Practice (ULP) complaints, Union Management Committees (UMCCs) and Labor Management Committees (LMCCs), union requests/notifications, and litigations.
• Prepare responses to the Union, AAG, and OFM regarding grievances.
• Work with Union to schedule Director-level grievances.
• Schedule statewide UMCC and LMCC meetings involving union officials, shop stewards and management staff.
• Record minutes and take comprehensive notes in various meetings, hearings, and negotiation sessions as requested.
• And other related duties as assigned.

• Four years of office experience including two years of experience in a human resources or related setting
• OR Equivalent education/experience
• Required Equity
  
  Competencies:
  
  The ability to take action to learn and grow; the ability to take action to meet the needs of others

• Customer service skills: listening, issue identification, option provision, service fulfillment, and effective handling of difficult customers with poise; build and demonstrate credibility.
• Communication etiquette: professional and courteous correspondence; ability to take clear messages and communicate with difficult clients.
• Organizational and office skills: ability to work independently, plan, prioritize, and meet deadlines; create and manage complex Excel spreadsheets; strong writing and editing skills; data collection and documentation for analysis.
• Maintain confidentiality: handle confidential records with the highest levels of discretion.
• Professional judgment with sensitive materials and confidentiality.
• Flexibility to handle competing priorities and work in a team; proactive decision making and problem solving.
• Decision making: exercise independent judgment, seek advice when appropriate, consider consequences, and manage impromptu situations.

Teleworking is one of the work schedule options for this position to help maintain work-life balance. L&I also offers flexible custom work schedules.…