Senior Leaves and Worker's Compensation Administrator

Darigold is seeking an experienced and motivated Senior Leaves & Worker’s Compensation Administrator to join our growing team. The Senior Leaves & Worker’s Compensation Administrator is responsible for administering the day-to-day operations of Darigold’s workers compensation, leave of absence and accommodation programs.

Darigold is the fifth largest dairy cooperative in the United States based on milk volume and one of the largest privately held organizations headquartered in the state of Washington. Since 1918, our producers have taken pride in producing dairy products with unsurpassed quality.

Today, we are one of the nation's largest agricultural cooperatives, producing over 8.5 billion pounds of milk every year. Through innovative technology and our efficient, flexible production capabilities, we deliver value added products and customer-driven solutions. Darigold is now known throughout the world for bringing fresh, wholesome dairy products and ingredients from the Northwest to people all around the globe.

• Responsible for administrating the day-to-day operations of employee leave management (FMLA, USERRA, OFLA, WFLA), worker’s compensation and disability plans in accordance with applicable State, Federal and international law, including but not limited to, tracking leave hours and calculating paid leave benefits.
• Serve as the subject matter expert coordinating communication and guidance between all stakeholders, employees, HR, Health & Safety (if applicable) on leave policies, procedures and the interaction of leave laws with paid time off and disability benefits.
• Recommend and lead leave of absence management system enhancement projects designed to drive process improvement and seamless integration of leave programs/administration.
• Track leave of absence and worker’s compensation data and provide analysis and reporting of metrics regarding leave utilization.
• Communicate and consult with employees and supervisors on the appropriate leave types, entitlements and available benefits to determine leave qualification and eligibility.
• Serve as internal contact for escalated claims issues/inquiries to the point of resolution.
• Collaborate with Operations, Human Resources Business Partners, Payroll, Benefits and management on the status of leave cases, return to work requirements.
• Evaluate requests for accommodation, Temporary Modified Duty (TMD), develop documentation and maintain files of approvals and rejections within established organizational guidelines.
• Ensure federal and state compliance with all leave laws and regulations, including Americans with Disabilities Act (ADA) and worker’s compensation interaction and maintain current knowledge of legislative changes.
• Act as the primary contact for third-party leave administrators, disability carriers and workers compensation provider to ensure accurate and timely processing of leave requests.
• Educate and engage with employees and managers to ensure established leave policies are administered correctly and in accordance with federal and state requirements.
• Manage leave cases for corporate employees.

• Bachelor’s degree, preferably in Human Resources, or related field or 5+ years directly related experience.
• Minimum 3-5 years of experience managing multi-state leave programs in a solo capacity or as lead.
• Strong Knowledge of FMLA, ADA, USERRA, HIPAA, worker’s compensation and requirements of various states. Experience maintaining leave management systems.
• Excellent communication skills, both oral and written, to have the appropriate level of interaction with customers interpreting policies, procedures and technical applications in a positive fashion.
• Strong experience managing leave of absence data in human resource information systems, preferably UKG Workforce Management and UKG Pro.
• Must be highly skilled with Microsoft Office applications including Word, Excel and PowerPoint.
• Proven team player with excellent customer service skills.
• Capable of handling confidential information with a high level of discretion and professionalism.
• Ability to communicate in sensitive situations with a high degree of tact and diplomacy.
• Demonstrated…