Catering Sales and Events Manager

Catering Sales and Events Manager - Hilton Motif Seattle

The Hilton Motif Seattle is looking for its next Catering Sales and Events Manager to join their dynamic team.

Located downtown near Pike Place Market, the Space Needle, and the Bainbridge Island Ferry, the Hilton Motif Seattle offers an award‑winning culture that our Team Members love. The workplace is friendly, offers competitive health benefits, career growth opportunities, a Go Hilton travel discount program and complimentary meals while on shift.

We rank #1 on Great Places to Work and #1 on Fortune’s World’s Best Workplaces list.

The role is energetic and driven, requiring strong multitasking skills. It involves prospecting new business, responding to inquiries, and managing the full lifecycle of catering events—from initial detailing to on‑site servicing. Key responsibilities include preparing Banquet Event Orders (BEOs), drafting contracts and overseeing billing to ensure a seamless client experience.

• Develop market segments and solicit new customer relationships.
• Negotiate business through proposals and contracts to close deals.
• Design menus and events to maximize revenue and event experience.
• Maintain existing relationships with corporate and social accounts.
• Foster internal relationships to ensure consistent, high‑level service across pre‑event, event and post‑event phases.
• Direct event logistics to affected departments and team members responsible for event execution.
• Serve as the primary contact for client experience.
• Organize, plan and prioritize duties by developing plans and goals.
• Communicate timely with internal and external clients via phone, email or in person.
• Resolve conflicts, negotiate complaints and settle disputes.
• Sell and influence internal and external clients.
• Make data‑driven decisions and solve problems by analyzing issues.
• Ensure high quality service by coaching and guiding others.
• Participate in customer site inspections and assist with the sales process as necessary.
• Perform other duties as necessary based on business needs.
• Maintain regular attendance.

• At least one year of catering sales experience, preferably within hotel operations.
• Working knowledge of Microsoft Outlook, Word, PowerPoint, Teams.
• Experience working with Delphi, Amadeus or comparable sales and catering management systems.
• Strong multitasking, communication and negotiation skills.
• Passion for delivering outstanding guest experiences.
• Integrity, leadership, teamwork, ownership and urgency.

Salary range: $30.00–$32.00 per hour plus bonus incentives based on experience and location.

Short‑Term Incentive Plan (SIP) – quarterly component worth 20 % of bonus‑eligible earnings, with objectives that can yield multiple payouts.

• Medical insurance coverage for you and your family.
• Vision, dental, life and disability insurance.
• Mental health resources.
• Paid time off – up to 18 days/144 hours per year.
• Supportive parental leave program, matched with Washington State’s Paid Family and Medical Leave program.
• Go Hilton travel discount program – 100 nights of discounted travel per calendar year.
• Matching 401(k).
• Debt‑free education and professional development opportunities.
• Recognition and rewards programs.
• Daily Pay – access to pay when needed.
• Employee stock purchase program (ESPP) – 15 % discount.
• Complimentary meals in the cafeteria while on shift.

Hilton is the leading global hospitality company, providing exceptional service across its portfolio of hotels and resorts. Our vision “to fill the earth with the light and warmth of hospitality” unites us as we create remarkable guest experiences worldwide.

Full‑time, Hilton Motif Seattle, United States.