Food & Beverage Manager

Description

Salary Wage - $75,000 - $80,000 (BASED ON EXPERIENCE)

Responsible for the overall operation of all Outlets (Ladro Café’, Otium Grill & Greens, Altitude Sky Lounge, Mobile Dining and Banquets), to include, but not limited to hiring, training, scheduling and counseling of all staff members in these departments, the overall condition of the Outlets, Storage and Liquor rooms and banquet bars. Responsible to enforce all hotel policies including, but not limited to: employee appearance, attendance and punctuality, service standards and completion of job duties.

Responsible to hold daily stand-ups and regular monthly/quarterly department meetings. Reports directly to the Food and Beverage Director. This position requires the manager to be on the floor of the restaurant/bar approximately 75% of the time. The manager is to assist with guest service in any way possible.

BENEFITS:

• Medical (Anthem)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accidental, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• Accidental Death & Dismemberment Insurance
• Voluntary Short & Long Term Disability
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation, Holiday, and Sick Pay (Seattle PSST)
• Wellness Works Program
• Education Assistance Program
• $10 meal credit / Per Day worked (5+Hours)
• Commuter – 40% subsidized
• Room Discounts with any Marriott Brand Hotel (31 different brand globally)
• Additional Room Discounts for select hotels within portfolio
• Uniform and two pairs of slip resistant shoes a year

ESSENTIAL SKILLS

1. Understand the mission, vision and game plan of the hotel.

2. Strong leadership skills and has the ability to apply them.

3. Establish goals and objectives to improve the department.

4. Ability to understand Guests’ service needs.

5. Ability to be well organized, maintain concentration and complete all work assigned.

6. Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.

7. Ability to converse calmly with irate Guests’, co-workers or supervisors in sometimes tense situations.

8. Ability to perform job functions with minimal supervision.

9. Ability to work cohesively with co-workers and other departments as part of a team. Ability to build morale and spirit.

10. Ability to adhere to work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.

11. Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.

12. Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.

13. Ability to take and give direction.

14. Ability to interact with people beyond giving and receiving instructions, particularly in resolving complaints and problems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. RESTAURANT, BEVERAGE AND MOBILE DINING OPERATIONS

a. Responsible for the organization of the liquor room and beer/wine cooler.

b. Maintain inventory log and Enforce policies regarding these areas including liquor requisitions.

c. Responsible for the liquor par levels in beverage areas.

d. Ensuring beverage staff members follow proper procedures for ordering and pouring.

e. Coordinate all aspects of large groups with reservations in all outlets.

f. Responsible for reservations on holidays.

g. Responsible for monthly beverage inventory.

h. Set up and monitor regular contests and promotions.

i. Assist with implementation of special promotions.

j. Conduct inspections of work areas regularly and address items that need attention.

2. STAFF MANAGEMENT

a. Hold a pre-shift meeting with staff prior to reporting to stations.

b. Be prepared for each daily activity and review any variations with management and staff.

c. Work shifts are covered with adequate staff, ensure correct staffing during peak periods and high occupancy.

d. Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.

e. Consistently monitor the performance of associates on an on-going basis and provide feedback. Reward, discipline and document associate…