Patient Care Coordinator - Accountable Care

Overview

The position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greet visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines.

Arranges for interpreter services, when needed. Other clinic-related duties as assigned.

• Answer phones and greet visitors; provide clerical services.
• Schedule appointments, including coordination of multiple same-day patient appointments across disciplines.
• Manage patient referrals, registration (where applicable), and scanning.
• Arrange for interpreter services when needed.
• Order and maintain office supplies; provide back-up support services; collect co-payments.
• Provide customer service and front desk support in the clinic setting.

• 1 year in a medical/healthcare setting; or
• 2 years in a customer service role; or
• 6 months recent receptionist or front desk experience.

• 3 months related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more s/benefits.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requisition
Company:
Pacific Medical Jobs
Job Category:
Patient Access
Job Function:
Revenue Cycle

Job Schedule:

Full time

Job Shift: Day
Career Track:
Admin Support
Department: 3060 ACCOUNTABLE CARE WA
Address: WA Seattle 1124 Columbia St

Work Location:

Swedish First Hill 1124 Columbia-Seattle
Workplace Type:
Hybrid
Pay Range: $20.50 - $31.48