Patient Care Coordinator - Accountable Care

Overview

Description This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and provides a variety of clerical services. Orders and maintains office supplies, back-up support services, and collects co-payments. Schedules appointments including coordination of multiple same-day patient appointments with different disciplines.

Arranges for interpreter services, when needed. Other clinic-related duties as assigned.

Description This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and a variety of clerical services. Orders/maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines.

Arranges for interpreter services, when needed. Other clinic-related duties as assigned.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pac Med Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

• 1 year Medical/healthcare setting; or
• 2 years Customer service role
• 6 months recent receptionist or front desk experience.

• 3 months related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The base pay range is listed; the placement within the wage range for this position will be determined based upon relevant job experience and other applicable factors. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran or military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requisition : 410505

Company: Pacific Medical Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3060 ACCOUNTABLE CARE WA

Address: WA Seattle 1124 Columbia St

Work Location: Swedish First Hill 1124 Columbia-Seattle

Workplace Type: Hybrid

Pay Range: $20.50 - $31.48