Patient Care Coordinator - Accountable Care

Overview

This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Responsibilities include managing patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and provides clerical services. Orders and maintains office supplies, provides back-up support services, and collects co-payments. Schedules appointments including coordination of multiple same-day patient appointments with different disciplines.

Arranges for interpreter services when needed. Performs other clinic-related duties as assigned.

• Manage patient referrals, patient registration (where applicable), and patient scheduling.
• Coordinate scanning and frontline customer service activities.
• Answer phones, greet visitors, and perform standard clerical duties.
• Order and maintain office supplies; provide back-up support; collect co-pays.
• Schedule appointments, coordinating multiple same-day appointments across disciplines.
• Arrange interpreter services when needed.
• Perform other clinic-related duties as assigned.

Required Qualifications:

• 1 year in a medical/healthcare setting; or
• 2 years in a customer service role
• 6 months of recent receptionist or front desk experience

Preferred Qualifications:

• 3 months related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Our best-in-class benefits are designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you so you can focus on delivering our mission to advocate, educate, and provide extraordinary care.