Patient Care Coordinator - Phys Med Rehab

Overview

This position performs a variety of front office clerical and support tasks within the primary care and specialty departments. Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service. Answers the phone, greets visitors, and performs a variety of clerical services. Orders and maintains office supplies and back-up support services, and collects co-payments. Schedules appointments, including coordination of multiple same-day patient appointments with different disciplines.

Arranges for interpreter services when needed. Other clinic-related duties as assigned.

• Manage patient referrals and scheduling across primary care and specialty departments
• Handle patient registration where applicable and maintain accurate records
• Answer phones, greet visitors, and provide clerical support
• Order and maintain office supplies; provide back-up support services
• Collect co-payments
• Coordinate multiple same-day appointments across disciplines
• Arrange interpreter services when needed
• Perform other clinic-related duties as assigned

• 1 year in a medical/healthcare setting
• Or 2 years in a customer service role
• 6 months of recent receptionist or front desk experience

• 3 months of related experience (recurring appointments)
• Experience with medical terminology and basic medical record processes

Our best-in-class benefits are designed to support you and your family in staying well, growing professionally and achieving financial security. We focus on empowering our team to deliver patient-focused care.

Providence believes in a culture of Know me, care for me, ease my way. We support career development and foster an inclusive workplace where diversity is valued and everyone is essential, heard and respected. Our 120,000 caregivers serve in over 50 hospitals, over 1,000 clinics and a full range of services across multiple states.

Posted are the minimum and maximum wage rates for this position. The successful candidate’s placement on the wage range will be determined based on relevant experience and other factors. Base pay ranges may be supplemented by shift differentials, overtime, bonuses, or other compensation opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) with employer matching, health care benefits, life and disability insurance, paid time off, and voluntary benefits. Learn more s/benefits.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered in accordance with applicable Fair Chance laws.

Requisition : 410279