Patient Services Specialist - Digestive Health Clinic

Job Description

UW Medicine Northwest - OPMC NW Digestive Health, Nephrology & Endoscopy Center has an outstanding opportunity for a Patient Services Specialist 2.

• Full-time, 100% FTE
• Day Shift
• Monday
  - Friday

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

• Provide coverage for and respond to incoming phone calls, perform patient check‑in, and process referrals for the OPMC NW Digestive Health Clinic, OPMC NW Nephrology, and OPMC NW Endoscopy Unit
• Facilitate effective internal and external communication among staff, providers, and patients, including managing phone inquiries and scheduling appointments
• Obtain and verify patient demographic, financial, and clinical information to support accurate and efficient patient registration
• Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction
• Perform other duties as assigned

• High school graduation or equivalent
• One year of healthcare, administrative, or customer service experience
• OR
• An equivalent combination of education/experience

UW Medical Center is an acute care hospital located in Seattle with two campuses:
Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center—Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy‑to‑access 44‑acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion.

Teamwork. Community. Opportunity. (https://(Use the "Apply for this Job" box below).)

UW Medicine is Washington’s only health system that includes a top‑rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes:
Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. (https://) Join our mission to make life healthier for everyone in our community.

Pay Range Minimum: $23.82 hourly

Pay Range Maximum: $34.66 hourly

Other Compensation: -

Benefits: For information about benefits for this position, visit https:///

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full‑Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem‑solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington is committed to fostering an inclusive, respectful…