Behavioral Health Program Manager; HCPM​/MPD

Behavioral Health Program Manager (HCPM/MPD)

Are you seeking a meaningful career impacting healthcare delivery throughout the state? HCA is seeking a team member with knowledge of contract management principles and behavioral health and crisis systems. This position works with internal and external partners to develop and implement quality improvement processes and monitoring tools applied to behavioral health systems across the state. The ideal candidate will be able to pivot as community, agency, or legislative needs evolve.

If you are a strong relationship builder who is able to adapt to changes in your work, this may be the opportunity for you!

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

The mission of the Medicaid Programs Division (MPD) in the Health Care Authority (HCA) is to provide high quality administrative services to assist in the purchase and delivery of medical assistance program services to approximately 1.9 million Washington citizens.

The Strategic Design and Program Oversight (SDPO) Section works across the agency, between agencies (Department of Health, Department of Social and Health Services), and in partnership with health care providers and community stakeholders to develop and manage high-quality, evidence-based health care programs and purchase services that enhance Medicaid clients’ and clients of the crisis system’s access to care. SDPO has the responsibility of making policy decisions and implementing and overseeing system design improvements, in accordance with federal and state regulation.

This position will work to implement elements of legislation related to E2

SHB 1134 of 2023. This position is the subject matter expert in the areas related to the establishment of the endorsed mobile rapid response crisis team and community-based crisis team performance program. This position will serve as a statewide resource for questions and issues related to implementing mobile rapid response crisis teams and community-based crisis team to seek endorsement. The position is also responsible for working with the appropriate departments to ensure all mobile rapid response crisis teams or community-based crisis teams meet or exceed necessary requirements.

This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs.
HCA has currently suspended the ability to support out-of-state telework.

• Serve as primary MPD contact and, in collaboration with other HCA divisions, establish and monitor an endorsed mobile rapid response crisis team and community-based mobile crisis team contracting performance program to be implemented statewide.
• Oversee contract language related to the establishment of grants to support mobile rapid response crisis teams and community-based crisis teams.
• Partner with HCA’s Division of Behavioral Health and Recovery (DBHR) to develop and issue establishment grants.
• Develop and implement processes to issue performance payments to mobile response crisis teams and community-based crisis teams that have met certain expectations.
• Provide expert technical assistance:
  • To contractors around compliance with federal and state regulations.
  • In development of contract amendments related to endorsed mobile rapid response crisis teams.
  • In response to barriers to quality behavioral health care.
• Serve as the primary point of contact and subject matter expert for coordination of issues related to quality development, assessment, and performance of endorsed mobile rapid response crisis teams.
• Serve as subject matter expert for statewide management of Behavioral Health Administrative Service Only (BH-ASO) contracts
• Develop and review monitoring tools and materials to ensure quality of care and adherence to best practices and federal and…