Patient Services Specialist Supervisor- UWMC Northwest Campus-Radiology Support Services

Patient Services Specialist Supervisor- UWMC Northwest Campus-Radiology Support Services page is loaded## Patient Services Specialist Supervisor- UWMC Northwest Campus-Radiology Support Services remote type:
Hybrid (telework 2 days or less per week) locations:
UW Medical Center - Northwest time type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
January 27, 2026 (12 days left to apply) job requisition :
REQ
- ** Job Description
**** UW Medical Center Northwest
- Radiology Support Services
** has a
** Full-time Days Patient Services Supervisor role.
**** WORK SCHEDULE
*** Full-time, 100% FTE (40 hours per week)
* Day Shift
* Hybrid (1-2 days remote)
** DEPARTMENT DESCRIPTION
** Radiology Services at UW Medical Center - is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.
From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.
All of UW Medicine’s radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.
We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.
Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.

** POSITION HIGHLIGHTS
*** Conveniently located near public transportation
* Make a difference for the patients and employees we serve
* Opportunity to provide career growth
** PRIMARY JOB RESPONSIBILITIES
*** Supervise scheduling and front desk staff to ensure smooth clinic and scheduling operations
* Oversee patient check-in, registration, and clinic workflows to optimize patient flow and experience
* Manage staff performance, training, onboarding, and scheduling assignments
* Monitor compliance with UW Medicine policies and service excellence standards
* Utilize Epic for scheduling, registration, and resource management; troubleshoot workflow issues
* Serve as subject matter expert for modality scheduling and registration processes
* Analyze performance metrics using Epic and Tableau; uphold staff KPIs and resource utilization goals
* Participate in testing and implementation of technical enhancements in scheduling and telephony systems
* Act as liaison with clinical teams to improve appointment workflows and patient care
* Ensure fiscal responsibility through staffing plans, budget adherence, and cost-saving initiatives
** ABOUT UW MEDICAL CENTER-NORTHWEST
** UW Medical Center is an acute care academic medical center located in Seattle with two campuses:
Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
** ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health…