Lead Clinical Supervisor - Swing Shift, CDIS

Description

Days Off: Sunday, Monday

Shift: Swing (2:00pm - 10:30pm)

Shift Differential: $0.50 per hour

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

The Crisis Solutions Center (CSC) provides stabilization, treatment, and referral services for up to 46 individuals at a time,Instantly: with the goal of diverting people experiencing mental illness and substance use disorders from hospitals and jails to a more appropriate therapeutic setting. CSC includes the Crisis Diversion Facility (CDF), a residential acute crisis stabilization program, and Crisis Diversion Interim Services (CDIS), a step-down program serving individuals who are homeless or at risk of homelessness.

In partnership with CSC Project Managers, the Lead Clinical Supervisor provides shift-level clinical and administrative leadership across CDF and CDIS, supporting the implementation of program standards, workflows, and service expectations. This role oversees frontline staff supervision, client engagement, and short-term case management ცდილ,man's to ensure safe transitions between programs and effective discharge planning. The Lead Clinical Supervisor is a Mental Health Professional and plays a key role in coaching staff, maintaining clinical quality, and supporting integrated operations across the CSC continuum.

This position is not tied to a specific shift and may support day, swing, or night operations based on program needs.

• Support CSC Project Managers in the planning, implementation, and coordination of client iframe and integrated service delivery across CDF and CDIS.
• Provide shift-level leadership to ensure consistent engagement, assessment, and short-term stabilization case management services.
• Implement clinical, case management, and operational practices as directed by Project Managers, and provide恒feedback on effectiveness, gaps, and emerging needs.
• Guide and participate in screening and assessment activities to ensure services are appropriately matched to the target population.
• Support coordinated transitions between CDF and CDIS and continuity of care upon discharge to the community.
• Collaborate with other DESC staff to ensure continuity of services for clients accessing other DESC programs.

• Provide direct clinical and administrative supervision to Mental Health Professionals (MHPs), Behavioral Health Case Managers (BHCMs), and Milieu Specialists.
• Provide supervision and support to Shift Supervisors, as assigned, including schedule oversight and coverage coordination.
• Assess staff strengths and training needs; provide regular supervision, enlarging consultation, and constructive feedback.
• Conduct performance evaluations and provide coaching and corrective action in coordination with Project Managers, escalating concerns as appropriate.
• Support onboarding, training, and required credentialing to ensure personnel files remain current.
• Facilitate team meetings that promote collaboration, shared learning, and team cohesion.
• Provide staff trainings on topics including risk assessment, harm reduction, trauma-informed care, effective…