Patient Services Specialist

PATIENT SERVICES SPECIALIST 2 page is loaded## PATIENT SERVICES SPECIALIST 2remote type:
No Teleworklocations:
UW Medical Center - Montlaketime type:
Full time posted on:
Posted Todayjob requisition :
REQ
- ** Job Description
**** UW Medical Center-Montlake - Admitting Department
** has an outstanding opportunity to hire a
** Patient Services Specialist 2**.###
*
* WORK SCHEDULE:

*** 100% FTE (40 hours per week)
* Monday - Thursday and Sunday; 4:30pm - 1:00am
* Evening Shift
** POSITION HIGHLIGHTS
*** The Patient Service Specialist 2 has primary responsibility for facilitating patient admission, transfers, and discharges; and clerical duties in support of the unit
* Be a part of a team dedicated to supporting UW Medicine where Patients Are First
** PRIMARY JOB RESPONSIBILITIES
*** Register patients; verify, collect and update demographic and financial information by appropriate means; determine eligibility for care; assign appropriate payor plans; verify eligibility and benefits for third party payors for planned and/or emergency services; verify insurance coverage; obtain authorizations; complete Medicare as a Secondary Payor form; document comments for financial file; obtain necessary signatures for consents; collect co-payment or other patient liabilities
* Respond to patient questions; provide directions to specified areas such as clinics, units, ancillary and support departments, parking and eating facilities; assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources; assist patients and families with telephone calls; maintain confidentiality of patient information
* Triage patient telephone calls to clinical staff; obtain necessary information for the return call; initiate emergency procedure when necessary
* Communicate various types of information to patients, referral agencies, departments, physicians and the community such as financial arrangements for special programs and experimental protocols, hospital charge estimates, insurance coverage and billing procedures
* Assist patients in completing various documents such as insurance forms and other patient paperwork
* May coordinate death procedures, including disposition, and complete appropriate documentation
* Participate in the development/testing/implementation of new organizational systems for the unit or department
* Act as an advocate for patients and families through such activities as assisting them with locating appropriate staff to address their concerns and safeguard patient’s privacy and confidentiality
** REQUIREMENTS
* ** High School graduation or equivalent
* One year of healthcare, administrative experience
* An equivalent combination of education and experience may substitute for stated requirements
** ABOUT UW MEDICAL CENTER-MONTLAKE
** UW Medical Center is an acute care academic medical center located in Seattle with two campuses:
Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. Learn more:
** ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers,…