Counselor, Community Health, Healthcare

Overview

Opportunities abound at Sound Behavioral Health

Sound is growing and we are hiring a benefits coordinator in Seattle, WA at our facility in the Fremont neighborhood! Sound is one of King County’s most comprehensive providers of quality mental health and addiction treatment services, supporting our area’s most vulnerable populations. A central tenet of our work is Reaching Recovery, an evidence-based clinical care model.

The benefits coordinator is responsible for assessing and assisting clients with the application process to acquire Social Security Income (SSI) and Social Security Income-related benefits. This person will also conduct outreach to identify program participants needing assistance and will establish and maintain positive relationships with area healthcare providers, service organizations, and government agencies.

Schedule:Monday-Friday 7:00 AM- 3:30 PM or 8:00 AM- 4:30 PM

Location: 3515 Woodland Park Ave N Seattle, Washington 98103 United States

Accepting applications until January 26th, 2026!

GENERAL SUMMARY

The Benefits Coordinator is responsible for assessing and assisting clients with the application process to acquire Social Security Income (SSI) and Social Security Income-related benefits. The Coordinator will also conduct outreach to identify program participants needing assistance and will establish and maintain positive relationships with area healthcare providers, service organizations, and government agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Guide clients through benefit applications and the necessary paperwork.
• Assist clients with Medicaid spend down.
• Conduct client assessment for potential eligibility for disability SSI/SSI-related benefits.
• Assist individuals via meetings, electronic communication, and telephone to develop and file an electronic Social Security Administration (SSA) disability benefits application for Social Security Income (SSI) and Social Security Disability Insurance (SSDI) and monitor the status of submitted applications.
• Establish a list of case needs and complete online and hard copy documentation related to client benefit applications.
• Develop collaborative relationships with the SSA, medical providers, Care Managers, legal representatives, and individuals eligible for SSI/SSI-related benefits.
• Obtain and organize all pertinent medical evidence and draft reports as part of the SSA application for SSI/SSI-related benefits.
• Interview members for medical and functional summary reports.
• File appeal documents as needed and collaborate with SSA and Department of Disability Services on reconsideration of cases.
• Research and remain current on applicable rules and regulations with regard to SSI/SSI-related application and benefits.
• Provide outreach and basic need connections for members experiencing issues with housing and food and needing medical attention.
• Link members with appropriate community support systems during and following the SSI/SSI-related application process to ensure a broad continuum of care.
• Learn and interpret eligibility policies and procedures with regard to Medicaid-related benefits and services and perform screening activities.
• Accurately maintain all member records and documents and track all activity for each case.
• Assist with tracking clients for scheduled and ad hoc reporting.
• Adhere to all state and federal privacy regulations, including HIPAA, and to Sound policies and agreements regarding confidentiality, privacy and security.
• Other duties as assigned.

KEY WORK RELATIONSHIPS

Establishes and maintains positive, ethical, and professional working relationships with clinical team members, residents, and outside organizations. Relates to a wide variety of people including members of ethnic and sexual minority populations and is respectful of individual and cultural differences

EDUCATION AND EXPERIENCE

• Highschooldiplomaorgeneraleducationdegree(GED) is required.
• AA/AS in Behavioral Sciences preferred.
• No experience is requirediftheeducationallevelis
  
  AAorabove.
• Minimum2years'experienceinhumanservicesorwithspecialneedspopulation required,iftheeducationallevelishighschoolor
  
  GED.

KNOWLEDGE, ABILITIES, AND SKILLS

• Strong…