Patient Account Representative

Job Description

UW Medicine’s Patient Financial Services Department has an outstanding opportunity for a Patient Account Representative 2.

• 40 hours per week
• Day Shift

• Edit and/or prepare UB, CMS 1500, ADA and other utilized billing forms according to regulatory or payer requirements, to ensure accurate and compliant billing of facility and professional fees
• Analyze and take action on unresolved accounts, including payer denials
• Analyze financial information provided by patients to determine their ability to make payments or qualify for financial assistance
• Analyze credit balance accounts to determine and take appropriate action
• Meet deadlines and departmental quality and performance standards
• Prepare Accounts Receivable adjustments
• Update patient demographic, financial and payer information in applicable systems
• Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution
• Analyze bankrupt or deceased patient accounts
• Maintain spreadsheets and write original correspondence using Microsoft Excel and Word

High School graduation or equivalent AND two years of experience in patient accounting, customer service, or a related office environment.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Knowledge of UB, CMS 1500, ADA and other utilized billing forms and payer requirements.

Knowledge of Epic Hospital Billing and/or Professional Billing, and registration systems.

UW Medicine is Washington’s only health system that includes a top‑rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes:
Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

$47,724.00 annual

$68,244.00 annual

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For information about benefits for this position, visit https://(Use the "Apply for this Job" box below)./

First Shift (United States of America)

This is a regular position

100.00%

SEIU Local 925 Nonsupervisory

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem‑solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81…