Clinic Associate

SUMMARY

At Zoom Care we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!

Zoom Care is seeking a full time Clinic Associate to join our team. Work a set full time schedule with 3.5 days on and 3.5 days off. In this role you will be responsible for supporting patients and providers as you deliver an excellent patient experience. You will also receive on the job phlebotomy certification. This opportunity is perfect for smart and organized individuals who enjoy working in a fast-paced environment and are looking to start a career with an innovative healthcare company.

• Sunday, Monday, Tuesday and a half day Wednesday
• Half day Wednesday, Thursday, Friday, Saturday

• Greeting all patients in a prompt, courteous and professional manner.
• Overseeing the check in process which includes verifying patient information and explaining patient's health insurance benefits.
• Overseeing the check-out process which includes preparing labels for dispensed medications, scheduling follow-up appointments, and collecting payment.
• Responsible for opening and closing the clinic.

• Performing simple lab tests and prepping labs to be sent out to labs.
• Supporting medical providers during appointments as needed.
• Inventory management and stocking exam rooms.
• Performing blood draws as needed (Zoom Care training provided).

• Minimum of one year customer service experience and interest working in the healthcare field.
• Able to communicate effectively with patients and across multiple departments.
• Able to easily navigate a computer and learn new software.

• Medical, Dental, Vision
• 401K with employer match
• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
• FIGS Scrubs
• Hourly Pay Rate: $22.00 - $23.00

• Must wear a mask as needed.
• Ability to move boxes weighing up to 30 pounds.
• Standing for long periods of time.
• Vaccinated against Hepatitis B, MMR, PPD, Varicella (Chickenpox), TD/TDAP, and COVID-19.
• Fit tested for an N-95 mask, must be clean shaven where the respirator seals to the face for fit testing or when wearing the respirator.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.