Patient Services Specialist - Harborview Primary Care and Behavioral Health

Position: Patient Services Specialist 3- Harborview Primary Care and Behavioral Health
** Job Description
**** The Mental Health Clinic at Harborview Medical Center
** has an outstanding opportunity for a
** PATIENT SERVICES SPECIALIST 3.*
* ** WORK SCHEDULE
*** Full-time, 100% FTE (40 hours per week)
* Day Shift
* Mondays
- Fridays        
** POSITION HIGHLIGHTS
*** Conveniently located near public transportation
* Make a difference for the patients and employees we serve
* Opportunity to provide career growth        
** DEPARTMENT DESCRIPTION
** Located three blocks from the main hospital at Harborview Medical Center, Mental Health and Addictions Services (HMHAS) at Harborview provides integrated mental health and chemical dependency services in an outpatient setting.

** PRIMARY JOB RESPONSIBILITIES
*** Function as an expert in both patient service area and registration; perform the work of registration and scheduling or unit coordination
* Follow an effective workflow for the referral process to address both internal and external referrals, as well as communicating with referring providers    
• Document the steps in the process    
• Utilize forms and letters to document the process    
• Follow processes for specific subspecialty referrals with physicians    
• Oversee referral process and ensure compliance with process    
• Maintain a database for tracking referrals using EPIC    
• Create, maintain, and adjust provider templates per provider requests        
** REQUIREMENTS
* ** High school graduation or equivalent
* Two years Patient Services Specialist 2 experience    
** OR
* ** An equivalent combination of education/experience
** ABOUT HARBORVIEW MEDICAL CENTER
** As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.  It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.  It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
** ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes:
Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Join our mission to make life healthier for everyone in our community.
** Compensation, Benefits and Position Details
**** Pay Range Minimum:**$45,432.00 annual
** Pay Range Maximum:**$63,024.00 annual
** Other Compensation:**
- ** Benefits:
** For information about benefits for this position, visit https://(Use the "Apply for this Job" box below)./
** Shift:
** First Shift (United States of America)
This is a regular position
** FTE (Full-Time Equivalent):
** 100.00%
** Union/Bargaining Unit:
** WFSE HMC
** About the UW
** Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding…