Clinical Case Manager - Swing Shift, CRP

Description

Days Off: Friday, Saturday

Shift: Swing (3:30pm- 12:00am)

Shift Differential: $0.50 per hour

Insurance Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

The Crisis Respite Program (CRP) provides short-term psychiatric respite for people discharging from inpatient mental health or substance use treatment settings, emergency rooms and jails. CRP serves as a vital buffer between psychiatric emergency care and life back in the community by offering a safe and supportive shelter environment, and facilitating connections with long-term, outpatient services.

The CRP Case Manager is a member of a multi-disciplinary team responsible for providing ongoing assessment, crisis stabilization, engagement and short-term case management services to adults experiencing homelessness after a mental health or substance use related crisis. This position will work closely with other CRP clinicians, shelter staff, outpatient mental health providers and referral sources. Services will be provided at DESC facilities and in the community.

• Provide short-term, intensive case management focused on facilitating referrals to community resources and outpatient providers.
• Evaluate the psychiatric, substance abuse, and housing needs of clients, and advocate for CRP clients to access the most effective disposition available in the community
• Assist clients with appointment reminders and coordinate transportation to assure best possible connection is made with outpatient providers
• Monitor clients’ prescribed medications daily. Facilitate clients’ medication refills as needed.
• Receive and screen referrals from approved referral sources and coordinate transfer to CRP.
• Develop collaborative working relationships with approved referral sources such as Harborview Medical Center, Cascade Behavioral Health Hospital, Fairfax Hospital, Western State Hospital, Evaluation and Treatment facilities, mental health diversion court, and others.
• Develop and maintain cooperative relationships with staff across DESC programs to ensure continuity of care between clinical and shelter programs for clients enrolled in the CRP.
• Participate in psychiatric consultation, reflective supervision, shift handoff and team meetings, in-service trainings and care conferences for clients.
• Comply with the agency's clinical accountability policies and procedures; maintain current and complete clinical records; participate in quality assurance reviews when assigned.
• Maintain clean and healthy environment in CRP.
• Enforce shelter rules regarding health, safety and respect, and consult with Clinical Supervisor and shelter staff regarding the equitable application of shelter rules.
• Respond to emergent situations using Crisis Prevention Institute (CPI) de-escalation strategies
• all clients and staff with dignity, respect and positive regard.
• Other duties as assigned.

Support your clients with achieving and maintaining healthy living conditions. This can include but is not limited to attending care conferences related to living…