Public Benefits Specialist In-Training; PBSMoses Lake | Dual Language

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy—thriving physically, emotionally and academically, nurtured by family and community.

As a condition of employment, the incumbent must pass a DCYF English/Spanish language certification test within your first six (6) months of employment. There is an additional 5% assignment pay for dual language based on the successful completion of the English/Spanish Language Certification Test.

Job Title: Public Benefits Specialist 1-3 In-Training (PBS3)
Location: Moses Lake. This position is currently deployed as a telework position; however, when there is a business need such as deployment ends, in-person meetings, IT/equipment issues, etc., the selected candidate must be willing and able to commute to: 1651 Pilgrim St, Moses Lake, WA 98837.
Closes: February 1st, 2026
Salary: Public Benefits Specialist 1 (PBS1): $4,228 - $5,137 monthly;
Public Benefits Specialist 2 (PBS2): $4,653 - $5,531 monthly;
Public Benefits Specialist 3 (PBS3): $5,130 - $5,956 Monthly.

Do you want to help families and communities safely care for their children? We are looking for a Public Benefits Specialist to join our team and provide eligibility determination for support services, working toward the common goal of eliminating child and youth outcome disparities at the Child Care Subsidy Call Center. If you have a passion for helping others and want to see families flourish, we encourage you to apply.

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well‑being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve, and are actively searching for candidates that reflect that diversity.

to learn more about DCYF.

The Public Benefits Specialist conducts interviews, reviews information, and makes eligibility determinations for child care subsidy assistance. As the incumbent of this position, you will use your extensive and specialized financial knowledge, as well as your ability to interpret public laws and policies and make independent decisions. In this role, you will provide customer service delivery and support children receiving early education.

• Conduct intensive interviews with customers to determine eligibility for services, or continued eligibility for services when notifying the program of changes of circumstances for Child Care benefits.
• Process Child Care applications received from the Washington Connection online applications, the Document Management System (DMS), and through interactive interviews.
• Analyze collected oral and written information to determine accurate benefits and continued program eligibility.
• Finalize Child Care applications and reapplications with information received and verified for accurate determination of eligibility.
• Refer clients to both mandatory and optional services, including to other agencies as required.
• Take actions necessary to ensure that limited English proficient clients receive properly translated forms and translation services from state certified, contracted translators and interpreters.
• Authorize Working Connections Child Care Subsidy payment to approved Licensed facility and Family Friend and Neighbor (FFN) Subsidy Providers through the Social Services Payment System (SSPS).
• Compute and initiate over payments and client notifications when necessary.
• Issue reimbursements and benefits when appropriate to correct under issuances.
• Assist Child Care Providers with subsidy payment information and other requirements to receive subsidy.

We are considering candidates at the Public Benefits Specialist 1 through 3 levels. Candidates, if hired, at the 1 and 2 levels have a training plan to advance to Public Benefits Specialist
3. Experience is the only difference between qualifications for levels and is evaluated by the hiring manager.

• Public Benefits Specialist 1 (PBS1): One (1) year of experience conducting financial…