Vice President, Media

Overview

The Vice President, Media Operations will be a solution-oriented business partner to the Razorfish and Publicis media teams within a complex Publicis Power of One team. The candidate will be responsible for media and financial operations, integrating multiple parties within the media team and the Power of One team, process improvements, systems management, general reporting, and driving compliance. They will coordinate and support the media finance process flow, specifically regarding budgeting, billing, forecasting, with oversight of ad operations, and ensuring end-to-end operational excellence for the client.

We are looking for a leader with expertise in the fields of marketing technology and media performance management and measurement.

The ideal candidate is a dot connector, has an analytic mindset, problem-solving skills, and the ability to organize and track multiple projects simultaneously. They should be proactive, resourceful, agile, and a creative problem solver. They will foster client relationships and partner with the client to work through process changes, escalations, and forward-thinking ideas.

Responsibilities

• OPERATIONAL EXCELLENCE:
Help build and continue to optimize the paid media financial process to further streamline and deliver operational excellence to the agency teams and the client.

• Participate as an active leader in the agency’s development of a framework and build a bespoke media operations team in support of client operational excellence.

• Key partner in leading the overseeing the management of delivery according to the SOW including the contracted guarantees

• Track key Ops-led activities, anticipate challenges, and raise the appropriate flags to ensure timely execution of deliverables

• Drive process adoption, optimization, maintain level of integrity in an environment that has high urgency and is outcomes oriented.

• Execute routine process and data quality checks to ensure accuracy and optimal efficiency whilst re-inventing processes as needed.

• Ensure accuracy of data pulls from various systems (e.g. Media Ocean/Prisma, Guidelines Planning)

• Monitoring of Standard Operating Procedures with the purpose of identify problems and recommendations for process efficiency improvements, and SOX requirements

• Create training materials to document processes and instill best practices across teams

Financial Operations

• Serve as the media business partner across agency financial teams and Publicis agencies.

• Manage budget and partner with media finance on billing and financial compliance.

• Build media budget forecasts and actualization process, and partner with media finance on billing processes to ensure all reconciliations are completed according to client need.

• Provide supportive guidance and consultancy in the multi-facet areas of budget hygiene from planning through billing handoff. Working closely with key stakeholders including, but not limited to, Media Strategy & Activation, Media Finance, and Corporate Accounting.

• Partner with Media Finance to establish an authorization process in line with client needs

• Partner with Media Finance on all billing needs

• Preparing budget management and actualization reports that include data from Guidelines Planning and Media Ocean/Prisma

• Work with internal stakeholders to resolve discrepancies prior to monthly billing

• Analyze and explain variances

• Prepare ad-hoc reports for internal and external client(s)

• Manage the account monthly budgeting process and be responsible for coordinating and resolving forecast/billing related issues.

• Work with the client to verify and reconcile any issues with the reporting of actuals.

• Offer administrative support, training and troubleshooting for Guidelines Planning platform

• Ensure team and personal deliverables are met on time and steward workflow and project management. Establish a work plan for each deliverable and direct and define for the team key task assignments and partner and client liaison.

• Support Key Account Leadership with assessing and communicating monthly risks and opportunities.

Client Relationship

• Maintain client updates, develop/manage budgets, and…