Director, Revenue and Voyage Accounting

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Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an experienced Director, Revenue and Voyage Accounting to fill this role which is based in our Seattle or Miami offices. You’ll be responsible for all revenue accounting operations across Holland America Line and Seabourn. This strategic role oversees the full spectrum of financial activities including Ticket and Onboard Revenue, Voyage Accounting, Pre and Post Accounting, Shipboard Finance, and Cash Operations.

It encompasses ownership of revenue and accounts receivable accounting, financial analysis, reconciliations, voyage closing, credit card processing, guest refunds, travel agent commissions, chargebacks, fraud mitigation, and loyalty program accounting. The position also manages the recording and reporting of approximately $250 million in monthly revenue and reconciles critical balance sheet accounts, notably the $1 billion Customer Deposit account. Additionally, the role directs Fleet Managers who support shipboard finance teams and initiatives and leads system enhancements for both shoreside and shipboard revenue accounting platforms.

Collaboration spans across key internal departments such as Revenue Management, Guest Relations, Tax, FP&A, Finance IT, Corporate Accounting, and Casino Operations.

• Execution and Performance
  • Plan and direct the accounting and reporting of financial revenue transactions related to Holland America Line and Seabourn.
  • Guided by functional strategy, create impactful results for business partner functions, including Commercial, GEPD, ABG, and Tax.
  • Partner with the ELT to address critical issues and communicate accounting practices and policies.
  • Translate mid and long‑term controllership goals into operating objectives.
  • Recommend changes in accounting, reporting, policies, procedures, controls and/or processes, to align with business need and fiscal goals.
• Accounts and Budget Ownership
  • Oversee approximately $250 million of total revenue recognized each month and support the monthly explanation of variances of actuals vs forecast.
  • Own the Customer Deposit account, representing one of the most important accounts in the Balance sheet with approximately $1 billion in total balance and lead the quarterly variance explanations due to Corporate.
  • Partner with cross‑functional teams—including IT, Finance, and Operations—to align project budgets with strategic goals and ensure efficient resource allocation.
  • Collaborate with internal teams to identify opportunities for automation and efficiency, ensuring budgetary considerations are integrated into project planning.
• Compliance and Security
  • Establish, enforce, and ensure the adequacy of internal controls, policies and procedures for responsible areas and Brands.
  • Review and approve changes to accounting, reporting, processes and workflows, and policies and procedures, across clients which includes Brand initiatives.
• Shipboard Finance Operations
  • Lead and oversee Fleet Managers onboard, responsible for supporting shipboard finance team members and all shipboard finance initiatives.
  • Lead system enhancements and project management of shipboard revenue accounting systems.
• Team Leadership and Decision Making
  • Lead and develop accounting Managers and staff, including building highly effective teams and improving the overall talent of the department.
  • Lead Managers and Staff by executing functional business plans and contribute to the development of functional strategy.
  • Provide accounting guidance to aid in the decisions made by Brands.
  • Make decisions guided by precedent, referencing existing policies and quality standards, people, services and financial resources.
  • Plan, manage and prioritize team’s workload, ad hoc projects, and develop professional and managerial staff.

• 10–15 years accounting experience plus 10 years of management experience.
• CPA (or other accounting certificate) may…