Festival Guest Relations Coordinator
Listed on 2026-01-26
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Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
About Us
Mission To create experiences that bring people together to discover extraordinary films from around the world. It is through the art of cinema that we foster a community that is more informed, aware, and alive.
Equity ValuesSIFF believes that valuing and promoting diversity is vital to our mission. We are dedicated to improving racial equity within our organization and our community. SIFF uses our unique position to share diverse perspectives in visual storytelling while empowering new voices to share their own stories and promoting accessibility for all people. We strive to foster diversity in all facets of our organization, from board to volunteer, from artist to audience and beyond.
SIFFis committed to…
- Making Our Culture More Inclusive and affirming
- Seattle’s Indigenous Heritage Acknowledgement
- Race, Equity and Social Justice
The Festival Guest Relations Travel Coordinator, reporting to the Guest Relations Manager, is responsible for coordinating the travel details for Festival guests from around the world, including travel reimbursement and hotel accommodations for filmmaking guests. This position also acts as general support for the Guest Relations department.
Dates of Employment:
April 6 – May 22, 2026
Compensation: $23/Hour
Reports to:
Festival Guest Relations Manager
Primary
Supervisory Responsibilities:
Volunteers
Roles And Responsibilities
- Manage travel reimbursements for domestic and international travel per established guidelines and/or book air travel for our out-of-town guests consistent with established guest relations procedures for securing best flights and prices; correspond with guests to determine best flights and fares — may require some negotiation with guests.
- Book hotel accommodations for out-of-town guests per specific sponsorship agreement between SIFF and hotel(s); correspond with guests to determine acceptable accommodations — may require some negotiation with guests.
- Work with the Guest Relations Transportation Coordinator to assure that all ground transportation for guests is arranged.
- Interface with SIFF Development Department to ensure adherence to all details of travel and hotel related sponsor ships.
- Work closely with the Guest Relations Film Services team to assure that all SIFF guests have a great festival experience.
- Work closely with all SIFF guests to ensure that their festival experience is superb.
- Other duties as assigned
- 2-3 years of experience in accommodating, scheduling, and coordinating domestic and international travel
- Knowledge of best practices for accommodating and scheduling domestic and international travel
- Keen attention to details, a love for excel spreadsheets, and a disposition for a fair amount of screen time in front of a computer
- Comfortable with Windows PCs, Google Suite, and Microsoft applications
- Demonstrated commitment to racial equity
- Community arts, festival and/or non-profit experience is a plus
- Experience with File Maker Pro and/or Shiftboard scheduling software is a plus
- This is a temporary full-time, hourly position
- This is an FLSA overtime non exempt position (Overtime rates are 1.5x hourly rate)
- Employees have access to discounts and passes to year-round and Festival programming
- This position is not eligible for healthcare or other benefits
- This position is not eligible for paid company holidays
This temporary position will work onsite at our Seattle office and specified event spaces.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, walk and physically assist patrons when needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Be Considered For This Role
- Attach your resume detailing all relevant professional experience to the role
- Attach a cover letter stating why you’re interested in SIFF and your experience to be successful in the role
- All attachments must be in PDF file
SIFF provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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