Venue Safety Operations Supervisor

Cannonball Arts LLC Venue Safety Operations Supervisor Seattle, WA
· Full time Company website Apply for Venue Safety Operations Supervisor

The Venue Safety Operations Supervisor oversees safety and security operations for daytime programs and evening concerts or events.

From the producers of Bumbershoot, and in partnership with the Muckleshoot Indian Tribe, Cannonball Arts is a contemporary arts and entertainment center in the heart of downtown Seattle. Spanning two floors and 66,000 square feet, it offers boundary-pushing, unconventional 2D and 3D art experiences and programming, event space, and a state-of-the-art music venue.

Position: Venue Safety Operations Supervisor

Reporting To: General Manager

Schedule: 30-40 hours p/week (depending on concert and event schedule)

Rate: $30 p/hour

Starts: Immediately

Job Description

The Venue Safety Operations Supervisor plays a vital role in ensuring that every person who walks through our doors feels safe, supported, and welcome.

This role oversees guest and venue safety protocols, access management, crowd flow, and operational readiness during daytime art center hours as well as concerts and events that vary in size and complexity. You'll work closely with our Venue Safety Ambassadors, artists, vendors, and staff to foster a culture of care, accessibility, and respect.

About Cannonball Arts

Cannonball Arts is a new contemporary arts and entertainment center located in the heart of downtown Seattle. Spanning two floors and 66,000 square feet, it offers boundary-pushing, unconventional, immersive art experiences and programming, alongside a state-of-the-art music venue.

We exist to elevate, fortify, exhibit and celebrate the artists that call the Pacific Northwest home—as a testament to the vitality of our creative community and a call to action to support our regional artists through participation, patronage, philanthropy and mentorship.

Imaginative minds, originators, and those who defy convention are called to participate in cultivating a thriving and lasting creative ecosystem.

• Oversee daily venue safety operations with a focus on guest safety, crowd flow, and compliance with venue policies.
• Act as the on-site lead for the Safety Ambassador team during assigned shifts.
• Monitor venue conditions and team coverage to proactively identify and resolve potential safety concerns.
• Balance proactive safety monitoring with hospitality-forward service for diverse guest profiles.
• Support real-time incident response, provide direction to ambassadors, and elevate to management or public safety partners as appropriate.
• Conduct shift briefings to communicate expectations, event details, and safety updates to the ambassador team.
• Provide in-the-moment coaching, support, and feedback to ambassadors during events.
• Foster a professional, guest-first culture through respectful conduct and supportive supervision.

• For concerts, ticketed events, and special programs:
  • Oversee bag checks, credential verification, s, and prohibited item protocols.
  • Monitor that Safety Ambassadors are following established screening procedures for guest entry.
• For daytime gallery hours and non-ticketed public programs:
  • Ensure guest assistance and access points operate smoothly without invasive screening unless directed by management.

• Maintain thorough knowledge of venue egress routes, evacuation procedures, emergency equipment, and safety codes.
• Lead safety drills and reinforce training to ensure ambassador staff are proficient in emergency protocols.
• Conduct regular venue walk-throughs, monitor safety infrastructure, and report facility issues or concerns to management.

• Maintain effective radio communication with the Safety Ambassador team, venue management, and external partners.
• Ensure timely, accurate reporting and documentation of incidents, guest concerns, and safety observations.
• Review and submit incident reports, ensuring proper follow-up and secure data storage.

• 3+ years of experience in nightlife, live…