Service Compliance Specialist, In Service Quality Engineering Team

In Service Compliance Specialist, In Service Quality Engineering Team

Prime Air is seeking a compliance specialist with experience in managing FAA‑regulated programs to oversee and manage various compliance initiatives for Amazon Prime Air Drone Delivery. In this role you will be responsible for overseeing quality, safety, and regulatory compliance for Prime Air’s drone delivery operations in accordance with FAA (Federal Aviation Administration) and DOT (Department of Transportation) regulations.

• Act as the DER (Designated Employer Representative) for Prime Air’s DOT and FAA‑regulated drug and alcohol program.
• Maintain compliance with pilot record review and record‑keeping requirements in accordance with 14 CFR Part 111.
• Work closely with the Flight Standards & Publications team to review and approve Flight Operations Manuals and checklists.
• Ensure continuous monitoring and analysis of operational data for safety, quality, and compliance.
• On a daily basis report commercial operations quality, compliance, and technical publication activity stemming from in‑service fleet operations, especially issues impacting delivery performance and efficiency.
• Ensure compliance with safety, regulatory, and environmental standards across all operational sites.
• Conduct compliance, safety, and quality audits to ensure compliance with FAA regulations (e.g., Parts 135, 120, 91, etc.).
• Interface and support FAA audits and inspectors.
• Conduct audits, report findings, and close audit gaps/findings in a timely fashion by working with cross‑functional teams.
• Report In‑Service Quality team’s progress in W , M , Q  forums.

A day in this role will involve administrating, managing, and enhancing compliance programs required for Prime Air’s Part 135 operations. Regular tasks will include identifying and resolving quality & compliance issues. The role also involves conducting operational audits and reporting findings during audits, and requires on‑call shifts and rotations supporting extended hours of delivery operations.

In‑Service Quality (ISQ) team supports drone delivery operations, ensuring all regulatory and compliance requirements from FAA, DOT, and other bodies are met. The team also resolves engineering quality issues by working with cross‑functional teams.

• 5+ years of aviation regulatory compliance experience
• Knowledge of employee pre‑screening for DOT
• Knowledge of 14 CFR Part 120 (core FAA requirements for aviation drug and alcohol testing programs)
• Knowledge of 49 CFR Part 40 (mandatory procedures for all DOT drug and alcohol testing)
• Experience conducting Drug & Alcohol (D&A) regulatory/compliance audits

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or an equivalent field
• DER (Designated Employer Representative) role for DOT Regulations managing compliance requirements for safety‑sensitive roles

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $97,900/year in our lowest geographic market up to $145,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company.

Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit  This position will remain posted until filled. Applicants should apply via our internal or external career site.