Director of Engineering & Maintenance

Director of Engineering & Maintenance

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30‑year track record as an innovator in the hospitality industry, Highgate provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. The company continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands and independent hotels and resorts, featuring contemporary programming and digital acumen. Highgate utilizes industry‑leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value.

Located on the seam of Belltown and the retail core, the 97‑room Kimpton Palladian Hotel is within walking distance of landmarks such as Pike Place Market, the waterfront and Seattle's best new restaurants, live music venues, cafes and boutiques. When you're not exploring, your home base is a 1910 landmark reinvented in a masculine‑chic style with luxe amenities, edgy design elements and contemporary furnishings that reflect Belltown's hip heritage.

The Palladian beckons today's tech titans and taste makers.

The Director of Engineering & Maintenance is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. The director ensures the safe and profitable operation of the hotel.

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
• Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to the annual budget for the department.
• Develop financial forecasts and actively participate in monthly profit/loss review meetings.
• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Create and implement a preventive maintenance program for all hotel equipment.
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
• Assist as necessary with special projects and renovations.
• Actively participate in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans Disabilities Act (ADA).
• Administer all vendor contracts controlled by the engineering department.
• Support and participate in all Highgate Hotel programs.
• Lead and participate in Highgate Hotel Safety Committee.

• At least 5 years of progressive facilities management experience in a hotel or a related field, or a 4‑year college degree and at least 1 year of related management experience, or a 2‑year college degree and 3+ years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer's license if required by local code.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
• Long hours sometimes required.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Travel related to company business sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner.
• Must be effective at listening…