Senior Product Designer, Training

Overview

Who we are:

Want to make an impact? Join our pack and come work (and play!) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We  an agile, fast-growing company, and our leadership comes from some of the world  most respected tech companies.

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

About the team:

Our Product Design team is a collaborative group of designers and researchers working together to deliver seamless customer experiences across Rover  platform. We partner closely with product management, engineering, data, operations, brand, and accessibility to build experiences that are intuitive, scalable, and customer-focused across web, iOS, and Android.

This role will sit within (and be deeply connected to) our Training line of business — supporting how customers discover, book, and experience training, and how trainers deliver high-quality services through Rover. You  be the dedicated designer for this business, helping shape the product strategy and day-to-day experiences that enable Training to grow nationally.

Who we are looking for:

Rover is seeking a Sr. Product Designer, Training to join our growing Product Design team in Seattle, WA. In this role, you  lead design for our Training experiences end-to-end—balancing customer needs, trainer workflows, and operational requirements to create a trusted, effective, and delightful training experience.

You will apply your keen eye for detail, solid understanding of user-centered design principles and systems thinking to craft compelling user experiences. Utilizing data, you will rigorously evaluate, test, and refine theories, designs, and behavioral triggers, ensuring they meet high standards of usability and engagement.

As a senior member of the team, you will serve as a subject-matter expert and advocate for the customer during the exploration, planning, and implementation of user-centered features. You will have ownership over the design process, ensuring that experiences are rooted in trust and feature high-quality visual aesthetics. You will maintain a consistent look and feel across all devices, aligning with strategic design objectives, our design system, and specific product requirements.

You  work closely with product, engineering, research, and business partners to define problems, explore solutions, and ship improvements that make it easier for pet parents to get the right help and for trainers to deliver great outcomes. This is a highly collaborative role where you  bring strong craft, systems thinking, and a bias toward learning through testing and iteration.

You should have extensive experience in product design, with a robust portfolio demonstrating proficiency in creating user-centered design solutions across various platforms. You will need to handle multiple projects simultaneously and collaborate effectively with cross-functional teams. A proven track record of impactful design implementations that drove improvements in user experience and business outcomes is essential.

The Role:

• Work hand-in-hand with product managers and engineers to establish product requirements, roadmaps, and user experiences.
• Run workshops and…