Inside Sales and Customer Service Representative - WA - On Site

Essential Duties and Responsibilities

• Inside sales represented inbound and outbound call and email marketing material for customers.
• Input order/export all ecommerce orders, credits and returns into the database.
• Checking credit references for new customers.
• Answering incoming calls.
• Process order, post invoice, ship order.
• Responded to Customer Service email retail and wholesale.
• Make outbound sale call to develop new business and strengthen existing customer relationships.
• Service walks in customer, ringing the sale.
• Check stock, coordinator with overseas manufacture.
• Assistance Marketing and Accounting Department.

• Are very detail-oriented and accurate.
• Having strong telephone communication skills.
• Having excellent customer service skills, are computer literate.
• High-energy and teamwork.
• Microsoft, Excel, Word, Windows.
• Eager to work and in an energetic customer-oriented environment with customers.
• Support sale representative out in the field also.
• High school diploma or GED is required.
• Required drug/alcohol test and background check.
• USA citizenship.

• Have at least 1-2 years of sales and customer service experience.
• Computer literacy required for customer order and Microsoft background.