Technical Services Coordinator

Dynamic Computing is looking for a Technical Services Coordinator!

Dynamic Computing is a leading IT Service Provider for small companies in the Puget Sound region and beyond. We thrive on execution, innovation, teamwork, and making technology work for our clients—while having a little fun along the way.

We’re excited to add a new Technical Services Coordinator to our crew. If you’re organized, proactive, and love keeping things running smoothly, we want to hear from you!

As our Technical Services Coordinator, you’ll be the operational heartbeat of our service and project teams. You’ll juggle incoming service requests, keep project schedules on track, and make sure parts, appointments, and logistics are handled with precision. You’ll be the go-to person for making sure nothing falls through the cracks—and you’ll do it all with a smile.

This is a hybrid role based in the Seattle Metro area. You’ll handle many responsibilities remotely, but you’ll also join us in the office 4―5 days a week as part of a rotating schedule. Candidates must reside within about 50 miles of downtown Seattle to support on-site duties when needed.

• A Communications Guru
  :
  You’ll be communicating a lot with our clients, and our team members. You need to have amazing written and verbal communications skills, as you’ll be using them constantly.
• Organizational Ace
  :
  Managing IT for small companies means managing a symphony of details. Ensuring that things get done right requires the whole set to be a bit obsessed about details (in a good kind of way).
• Collaborative Independent
  :
  You work well solo but love contributing to team goals, coordinating across departments with a friendly, assertive approach.
• Results-Driven Dynamo
  :
  You take ownership, drive tasks to completion, and focus on outcomes.
• Initiative & Follow-Through
  :
  You’re self-motivated, proactive, and always make sure things get done.
• Adaptable Operator
  :
  You thrive in a fast-paced environment and adjust quickly to shifting priorities.
• Calm, Cool, and Collected
  :
  You’re likely to get thrown a few curve balls. We need you to be able to take a deep breath, wait for the right moment, and knock them out of the park.
• Tech-Savvy
  :
  You know your way around technical systems and quickly learn how to get the most out of an amazing list of tools and systems.

Below is a list of the day-to-day areas of responsibility. You won’t be responsible for all of them right from the outset—you’ll be working with other members of our team and your responsibility will increase over time.

• Triage incoming service tickets and coordinate resources like a pro.
• Answer service calls and deliver timely, professional responses to clients.
• Support project teams with scheduling, task tracking, parts management, and follow-ups.
• Communicate with clients to confirm project timelines, site readiness, and gather feedback.
• Coordinate details for onsite service, including prep, schedule changes, and validations.
• Manage vehicle usage, maintenance schedules, car inventory, and parts.
• Oversee shipping and receiving for service and project needs.
• Help organize and execute internal events (yes, we like to celebrate!.
• Collaborate with leadership to improve processes and documentation.
• Maintain calendars, coordinate logistics, and keep internal initiatives running smoothly.

Here is a list of our 'must-haves' in a Technical Services Coordinator:

• Capable
  :
  Our hiring process is focused on your abilities, not your experience. If you think you’d be great at this job, please apply. The worst we can say is no.
• Communication
  :
  Excellent written and verbal communication skills and the ability to communicate professionally with both clients and team members.
• Very detail oriented and organized — This position provides support to many different parts of our organization. Your team members will rely on you to have an answer to their question or be able to find one quickly. A good memory and knack for details and organization will greatly benefit our team.
• Honest
  :
  We want the truth, and to hear it from you straight…