Marketing and Sales Specialist

Position: Marketing and Sales Specialist I

* THIS OPPORTUNITY IS OPEN ONLY TO CURRENT KING COUNTY METRO CAREER SERVICE EMPLOYEES*

* THIS OPPORTUNITY IS OPEN ONLY TO CURRENT KING COUNTY METRO CAREER SERVICE EMPLOYEES*

The Service Information Team has a special duty assignment available to assist with public information for the Service Change. The period of the assignment will vary depending on the available workload but will likely range between four weeks to eight weeks. Yet not to exceed 90 days.

This recruitment may be used to generate a pool for future Special Duty Assignment (SDA) positions that may occur in this classification. The pool would be valid for twelve months upon creation and may be extended at the discretion of the hiring authority. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees.

In this role you will apply equity and social justice principles to all aspects of the work. You will be:

• Handling of communications materials: Assist with handling of communication documents like schedules, brochures, etc.
• Proofreading: Proofreading communications and scheduling materials.
• Rider Alerts:
  Research, draft, produce and post bus stop Rider Alerts related to the service change. Street Teams: Assist with the preparation of information packets, training team members and assisting the teams in the field.
• Signage: Assist with the preparation and posting of transit service information at transit centers, bus stops and in the transit tunnel.
• Other Duties as Assigned: There are many elements to executing the Service Change that requires a team effort and wearing different hats.

Minimum Qualifications:

• Knowledge of Metro's transit service area, transit routes, schedules, and other organization knowledge.
• Dependable, reliable and attention to detail.
• An understanding of customer needs, use of our system, and expectations.
• Familiarity with Microsoft Office Suite, including Outlook, Excel and Word; knowledge of InDesign is desirable, but not required.
• Valid Washington State Driver's license is required.
• Strong customer service skills with the ability to establish and maintain effective working relationships with a diverse group of individuals.
• Highly organized, with attention to detail and ability to ensure accuracy of work products.
• Ability to prioritize assignments, manage daily work assigned, and meet deadlines.
• Proficiency in English grammar, spelling, and proof reading.
• Clear written communicator, especially over email.
• An independent thinker, who can also work in collaboration with others.

This work may require:

• Working collaboratively with staff in the King Street Center office and in the field.
• Driving Metro vehicles in heavy traffic and making frequent stops to post service information at bus zones and transit facilities.
• Working outdoors in varying weather conditions. Using hand tools and basic mechanical knowledge.

Application & Selection Process
An online employment application, letter of interest (detailing how you meet or exceed the required knowledge, skills and abilities of the position and your experience as it relates to the primary job functions and qualifications), and answers to the supplemental questions are required .

Applicants will be screened for competitiveness, completeness, and written communication skills. The most competitive candidates may be invited to participate in testing as well as one or more interviews. Final offers are contingent on successful completion of reference checks.

NOTE: Please answer all applicable questions in the employment application portion, with each of your jobs listed (listing each position for each employer separately), duties explained, reasons for leaving, etc.

Work Schedule
The work week is normally 40 hours, Monday through Friday, 7 a.m. to 4 p.m., subject to adjustment according to the demands of preparing for the service change. This position is non-exempt from the provisions of the Fair Labor Standards Act, and therefore is eligible for overtime pay.

Union Membership: Protec 17

Job Code: 222502

Work Location: This position will be located in the King Street Center Building (201 S Jackson St, Seattle, WA 98104) and in…