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Member Services Advisor

Job in Seattle, King County, Washington, 98127, USA
Listing for: AO Globe Life
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Job Description & How to Apply Below

AO Globe Life is actively hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or professionals who thrive in a people-focused, service-oriented environment.

We provide comprehensive training, pre-qualified client appointments, and a structured mentorship system designed to help you succeed from anywhere in the United States.

This role centers on client education, relationship-building, and ongoing support. There is no cold calling or outbound prospecting.

Key Responsibilities
  • Conduct scheduled virtual consultations via Zoom

  • Guide clients through personalized supplemental benefit options

  • Support individuals and families through the enrollment process

  • Maintain accurate and organized digital records

  • Deliver professional, client-first communication and follow-up

  • Participate in ongoing mentorship, development sessions, and team training

  • Build long-term relationships that foster trust and retention

Qualifications
  • Strong communication and interpersonal skills

  • Organized, self-motivated, and comfortable working independently

  • Confident in virtual meetings and familiar with digital platforms

  • Passion for service-driven work and helping others

  • Customer service or consultative experience preferred, not required

  • Authorized to work in the United States

  • Reliable internet connection and Windows-based laptop with webcam

What We Offer
  • Fully remote role with flexible scheduling

  • Weekly commission-based pay with long-term renewal income

  • Pre-qualified, scheduled client appointments only

  • Equity opportunities and monthly/quarterly performance bonuses

  • Full training and licensing support

  • Clear advancement pathways into leadership

  • Supportive, people-first culture focused on growth and development

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to union members, credit union members, veterans, and working families nationwide. As a remote-first organization, we are committed to building careers grounded in service, integrity, and long-term opportunity.

If you are ready to launch a career that combines purpose, flexibility, and professional growth, we encourage you to apply today.

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