More jobs:
Call Center Manager
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-01-27
Listing for:
Bath Concepts Independent Dealers
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Call Center Manager
Bath Concepts Independent Dealers offers a stylish, cost-effective, low‑maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs.
We are looking to hire an experienced Call Center Manager to join our team in‑office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Responsibilities- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls as needed and as a training tool
- Customer Service
- Manage sales reps schedules
- Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
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