Content Creator, Owned & Social Channels , Operations Internal Communications

Content Creator, Owned & Social Channels, Operations Internal Communications

Job  |  Services LLC

Are you a social-first storyteller who can translate ideas into compelling content across multiple digital channels? Do you thrive in hands‑on production—filming, editing, designing, and publishing content that engages audiences where they are? In today’s fast‑moving digital media landscape—this is an exciting opportunity to help Amazon engage our vast, diverse, and dynamic audience of frontline workers.

Amazon is seeking a curious and collaborative self‑starter to join the Operations Internal Communications team in North America. As a Multimedia Content Creator & Editor, you will execute content creation and community‑building initiatives across social media platforms and owned internal communications channels for our worldwide Operations employees. The right person is passionate about building and engaging communities and can create high‑visibility communications efficiently.

You're creative, detail‑oriented, and can educate and inform through short‑form content. Experience with publishing content to large audiences on digital or social media platforms is helpful.

• Execute day‑to‑day community engagement and moderation across social media platforms.
• Work closely and collaboratively with internal stakeholders and campaign managers to align on editorial beats and shared goals.
• Source, create, and publish timely multimedia content across social media platforms and owned internal communications channels designed to educate, build awareness for signature benefits, and celebrate our peculiar culture with frontline employees.
• Contribute to developing creative ways to activate and grow our audience on social media, including, but not limited to, Tik Tok, Instagram, Facebook and You Tube.
• Regularly track, analyze, and report on progress against goals, content, and overall program health for team business reviews and reports.
• Contribute feedback and ideas for improvement for existing production flows for social media, campaigns, and communications.
• Escalate issues and complaints to designated leadership.
• Push the boundaries of social media—we like to Think Big!

You will bring Amazon's employee stories to life through short‑form content that's rooted in culture, creativity, and the social zeitgeist. From crafting a meme that lands to editing a Reel that drives real engagement, you'll produce content across social media platforms and owned internal communications channels that meets employees where they are — and keeps them coming back. You'll collaborate with stakeholders to shape editorial strategy, stay ahead of platform trends, and help build a community that reflects the best of Amazon's Operations culture.

Operations Internal Communications is a team of 100+ communicators across the Americas, Europe, Asia Pacific, and Middle East/ Africa, sharing news updates, need‑to‑know information, and pride‑building storytelling with more than 1.5 million Amazon Operations employees across the world.

• 2+ years of professional non‑internship marketing experience
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience in a marketing role

• Demonstrated success managing multiple deliverables at one time to meet aggressive deadlines.
• Experience contributing to editorial strategy and execution working with cross‑functional teams.
• Experience with multiple forms of content creation, including video and infographics, in a unique, short‑form, and culturally interesting way.
• Working knowledge of Adobe Photoshop, Canva or other photo and video editing solutions.
• Experience using the latest social media management/monitoring/analysis tools and platforms, experience with Sprinklr preferred, but other social media management tools are acceptable.
• Experience working virtually with teams around the globe, as well as external production partners.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation…