UX Content Designer III

UX Content Designer III

Employer:

Expedia Group

Location:

Seattle, Washington, United States
Salary: USD  –  per year (potential to increase to USD  based on performance)
Closing date: 12 Feb 2026
Contract type:
Permanent

Hours:

Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting‑edge tech to make travel smoother and more memorable, and create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and when one of us wins, we all win.

We provide a full benefits package, including travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources to fuel our employees' passion for travel and ensure a rewarding career journey.

As a Content Designer III in the Experience αποτε πλύ team, you will work in Barack cross‑disciplinary teams that unite Product Design, Content Design, and Research to deliver innovative and cohesive end‑to‑end experiences that serve the needs of our travelers and partners.

• Are passionate about finding the right content solutions to meet users’ needs using research, data, and empathy
• Have extensive experience in bringing clarity, consistency, and usability to Loyalty product experiences
• Are dedicated to designing product experiences that are helpful and human

• Design thoughtful, intuitive, and accessible content solutions for a range of product use cases and interactions – from onboarding and in‑app education to transactional flows and push notifications.
• Apply solid information architecture methods (content modeling, mapping) and UI frameworks to design scalable content solutions.
• Audit, analyze, structure, create, and present compelling UX content throughout the product experience.
• Partner across product and research teams using human‑centered design methods to drive content tests that measurably improve the traveler experience and resolve content bugs across the portfolio.
• Apply a holistic, customer‑focused approach to creating a cohesive content strategy for our loyalty programme across all product areas.
• Use both qualitative and quantitative insights and business analytics to drive content insights and solutions.
• Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content.
• Have strong facilitation and presentation skills to communicate the rationale for decision‑making to team members and stakeholders.
• Influence, persuade, and negotiate with stakeholders to design the best experiences that meet the needs of travelers and businesses.

• Bachelor’s degree in a related technical field or equivalent professionalأن experience in core skills such as UX Writing, content audits and analysis, content modeling, information architecture, content planning and sourcing, conversational design, and storytelling (not a content marketing role).
• 5+ years of experience as a Content Designer, UX writer, or Content Strategist.
• Ability to audit, analyze, structure, create, and design content independently in compelling user‑focused product experiences.
• Strong skills in presenting compelling rationale and narratives behind content strategies and decisions to peers, partners, and key stakeholders (e.g., Legal, Marketing, Security, Product, and leadership).
• Expertise in persuasion and negotiation with stakeholders to create optimal experiences balancing traveler satisfaction and business objectives.
• Experience applying human‑centered design (HCD) practices to product experiences.

• Experience taking a thoughtful, empathetic, and inclusive approach to design that meets every user where they are.
• Experience solving complicated content problems for multiple user segments and developing content solutions across brands.
• Maintain a portfolio of work showcasing you as a design thinker and honed UX writer; we are particularly interested in examples of…