Shop - Product Manager, Intellectual Property Rights; IPR Governance

Responsibilities

About the team

E-commerce's Governance and Experience at Tik Tok is a global team responsible for ensuring our marketplace is safe and trustworthy not only for our users, but also for sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. We are looking for an experienced technical product manager to drive seller and creator governance product strategies and solutions for Tik Tok Shopping in North America regions.

As a product manager on our E-commerce team, you will work with teams of engineers, data scientists, operations, product policies and various relevant internal teams to build safety product features and strategies. You will be working on governance and ecosystem features, technical strategies to improve Tik Tok shopping, as well methods to detect and address risky behaviors and actors in Tik Tok E-commerce ecosystem.

• Own product vision and develop product roadmap and strategies for Tik Tok Shop's intellectual property and anti-counterfeit solutions
• Develop product features to detect and mitigate intellectual property rights (IPR) infringement, improve moderation efficiency and accuracy of IPR related product listings and e-commerce content
• Ensure consistent execution of product lifecycle processes from concept to launch, driving value-based prioritization of product development initiatives to ensure maximum value in return.
• Develop comprehensive product plans incorporating customer needs, defining the market, and establishing the objectives, strategies, and actions required to achieve business goals.
• Partner with business counterparts in IPR Policy and Ops, Legal and Compliance, and Data Sciences to identify product capabilities required to deliver the business goals.
• Provide insights on product performance and seller behavior, identifying and prioritizing growth opportunities and improvements, defining product requirements for new features and coordinating development efforts as the product owner.
• Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations.

• A minimum of 3 years' experience in product management in Consumer-Facing mobile or web / Internet companies.
• Knowledge and expertise in IPR regulation and requirements, with broad technical knowledge and in-depth understanding of machine learning, statistical modeling, algorithms, OCR and ASR, etc.
• Proven track record of delivering results in a fast-paced, dynamic environment, and driving innovation on behalf of internal and external stakeholders.
• Strong analytical and quantitative skills with the ability to use data and metrics to evaluate assumptions, make recommendations and decisions, and drive execution.
• Ability to thrive in a cross-functional environment while balancing multiple responsibilities, scoping projects, evaluating priorities, and effectively working well within a team.

• Have a deep understanding of IPR risk governance trends in Tik Tok's E-commerce operating countries.
• Excellent communication skills and ability to communicate technical concepts to non-technical stakeholders and audience.
• Flexible and experienced in project management, can lead and operate multiple project streams confidently.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an…