Client Engagement Manager

Job Title

Client Engagement Manager

The Sales Account Manager partners with and ensures the long‑term success of customers by building trusted relationships, coordinating cross‑functional delivery, and translating customer needs into internal action. This role owns day‑to‑day account health and stakeholder alignment, serving as the primary hub between customer contacts and internal teams to ensure solutions are delivered successfully and on time.

• Serve as the lead point of contact for assigned customers.
• Build and maintain strong customer relationships.
• Ensure successful and timely delivery of products and solutions.
• Communicate progress of initiatives to stakeholders.
• Track account metrics and identify growth opportunities.
• Support high‑severity customer issues and escalations.
• Perform additional duties as assigned.

• Sales and account management experience.
• Ability to build and sustain long‑term customer relationships across multiple stakeholder levels.
• Establish credibility quickly and maintain trusted advisor status.
• Leverage strong listening skills to uncover true customer needs and priorities.
• Act as the central coordination point between customers and internal teams.
• Communicate progress, risks, and priorities clearly.
• Align stakeholders to ensure timely delivery of solutions.
• Identify subtle shifts in customer sentiment or satisfaction.
• Proactively address risks and support issue escalation resolution.
• Communicate credibly at all organizational levels.
• Deliver clear monthly and quarterly updates.
• Influence decisions through strong negotiation and presentation skills.
• Manage multiple priorities simultaneously with attention to detail.
• Forecast and track key account metrics and commitments.

• Proven account management or related experience.
• Strong communication, negotiation, and presentation skills.
• Ability to manage multiple projects simultaneously.
• Bachelor’s degree preferred but not required with relevant experience.

This is a fully onsite role with a standard shift of 7:00 AM – 4:00 PM. The position operates in a collaborative, team‑based environment with close interaction across sales, engineering, and customer service teams. The role offers the opportunity to work with technically interesting products, build deep customer relationships, and gain exposure to complex OEM and distribution environments. Employees benefit from stable compensation, growth opportunities, and strong leadership support.

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, Dental & Vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D
• Short and long‑term disability
• HSA & DCFSA
• Transportation benefits
• Employee Assistance Program
• Company Paid Time off or State Sick Leave

This is a Contract to Hire position based out of Tukwila, WA.

The pay range for this position is $39.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:
This is a fully onsite position in Tukwila, WA.

Final date to receive applications:
This position is anticipated to close on Mar 13, 2026.

Aston Carter provides world‑class corporate talent…