Product Manager

Build the future, spark innovation and align your career with purpose.
McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.
Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy‑related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

We are currently seeking a Product Manager to join our Energy & Technical Services (E&TS) team. This role supports the vision and delivery of the Line of Business (LOB) and/or Corporate Service Unit (CSU) key products and product roadmaps.
As Product Manager, you will be responsible for the daily performance, reliability, and vendor management of the technology platforms that serve the E&TS teams. You will be accountable for platform stability, SLA adherence, and stakeholder satisfaction. You will partner with business leaders to prioritize incoming requests and ensure the highest‑value work gets done first. This role drives continuous improvement in workflow efficiency, SOP accuracy, and issue prevention, while serving as the primary operational point of contact for E&TS.
Our Product Management team navigates and works within a variety of software platforms to understand functionality, troubleshoot issues, and identify opportunities for improvement. Current scope of platform support includes, but is not limited to, Stay Safe Lone Worker, Akita Box, CxAlloy, and Procore.

Location:

this position is based in Seattle, WA and works a hybrid work schedule.

• Support major, large‑scale initiatives.
• Develop and maintain portfolio product roadmaps.
• Maintain knowledge of existing technology solutions, future needs, industry trends, and competitive threats.
• Define enhancements and features in collaboration with stakeholders.
• Develop and maintain business cases.

• Manage the full product lifecycle, including modifications, upgrades, maintenance, and end‑of‑life.
• Produce well‑written documentation, including Product Requirement Documents (PRDs), User Acceptance Testing (UAT) plans, and training materials.
• Create product deliverables such as wireframes, prototypes, and specifications.
• Facilitate product design and user focus sessions.
• Lead coordination and documentation of project activities, including product introduction meetings, design reviews, and UAT.
• Lead training sessions to ensure successful adoption by users and LOB/CSU teams.
• Work with technology partners to deliver projects, including user stories, functional specifications, and testing.

• Partner with LOB/CSUs, technology, and enterprise teams to enable cross‑functional collaboration.
• Manage and follow up on client requests.
• Contribute to innovation by gathering and maintaining internal and external client insights.

• Serve as a steward of McKinstry technology solutions.
• Deliver accurate, high‑quality, and timely results in product administrative support.

Perform other duties as assigned.

• 3-5 years in product management or Architecture, Engineering, and Construction (A/E/C) industry technology solutions experience.
• Demonstrated product management and/or project management skills.
• Comfortable navigating and working within a variety of software platforms to understand functionality, troubleshooting issues, and identifying opportunities for improvement.
• Knowledge of software development life cycle (SDLC) and Agile methodologies preferred.
• Develop a deep understanding of the business and partner pain points, translating needs into technology‑driven solutions.
• Strong organizational and analytical skills, with exceptional attention to detail.
• Strong written and verbal communication skills, with the ability to communicate effectively across all levels of the organization.
• Curiosity and interest in…