Senior Customer Account Manager - Boeing
Job in
Seattle, King County, Washington, 98127, USA
Listing for:
Howmet
Full Time
position
Listed on 2026-03-12
Job specializations:
-
Business
Business Development, Business Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly
USD
100000.00
125000.00
YEAR
Job Description & How to Apply Below
Responsibilities
The Senior Customer Account Manager – Boeing is responsible for setting and executing the short‑term and long‑term commercial strategy and technical activities for Boeing and other customers as assigned. The role is responsible for understanding, mapping and developing strategic plans for sales and margin, encouraging timely resolution of product application issues, and coordinating the strategy within HFS, our customers and our industry.
The position will support development of the HFS strategic plan and growth initiatives, the interface between Sales/Marketing, customer representatives and management, and will resolve issues related to orders, delivery, product applications, and other commercial and technical issues.
Specific Responsibilities
Develop & sustain Howmet Boeing customer accountsProvide assistance with sales, technical & application trainingDevelop, present and target new growth business opportunities in line with HFS strategyAssist with the development of sales, marketing and business plans, forecasts and promotional programsProvide support for field training activities for other Account Managers, distributors and customersRecommend the addition of new products and the modification/replacement of existing products within customer baseImplement relevant sales and promotional programsEnsure customers have up to date product informationCoordinate with product management and/or contract management to ensure timely submittal of quotes and packagesMonitor and take sales actions as needed to achieve overall Howmet budgetsReport to senior management in an efficient manner the strategic and key subjects/eventsCompile & submit accurate sales reports/forecasts in a timely mannerReview and manage contract requirements to ensure they are within limits of established policies and procedures, including commercial and intellectual property (patent, trademark, licensing) requirements. Manage contract compliance of assigned customers to insure budget attainment.Work with the commercial team in the identification, development & sustainability of HFS accounts in line with the business strategy, ensuring strategies for distribution, optimize HFS business and minimize conflicts and internal competition.Liaise with various Global HFS locations to ensure a high level of customer satisfaction.Facilitate the resolution of customer issues, including quality and on-time delivery performance.Provide support for field training activities for team members, distributors, and other customers.Participate in development of designs, configuration, project scheduling and installation within the limits of established policies and procedures and coordinate communication with customers and the market to ensure customers have up to date product information.Generate quotes to support customer proposal packages and coordinate large proposals throughout the commercial and senior staff of HFS. Support coordination within the broader Howmet Aerospace groups, when required.Prepare and deliver customer presentations as needed. Coordinate commercial, technical and market details for product and marketing literature and trade show displays and communications, as needed.Establish positive relationships with customer representatives and managers in procurement, logistics, engineering, program and project offices, and other personnel to convince customers of desirability and practicability of products or services offered.Adhere to all company policies and procedures in link with the company values, ethics & compliance.Adhere to all company policies and procedures and environmental health and safety rules. Work in a safe manner that promotes the health and well‑being of the individual and environment. Comply with all EHS rules and regulations and supervisory instructions. Report all incidents including injuries, spills, fires, property damage, and near misses to their supervisor.Qualifications
- Minimum 5 years' experience in aerospace fastener sales or equivalent, with extensive experience with OEM customers.
- Bachelor's degree in business or a technical field from an accredited university.
- Excellent written and…
Position Requirements
10+ Years
work experience
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