Order Fulfillment Specialist

Trident Seafoods is the largest vertically integrated seafood harvesting and processing company in North America. Trident is a privately held, 100 percent USA-owned company with primary seafood processing operations and fleet support in twelve Alaska communities. Trident's global operations produce finished wild Alaska seafood products in 6 countries and its sales teams serve customers in over 50 countries. Trident employs approximately 9,000 people worldwide each year and partners with over 5,400 independent fishermen and crew members.

Species harvested and processed by Trident include virtually every commercial species of salmon, whitefish, and crab harvested in the North Pacific and Alaska. The global supply chain also includes cultured and wild species from a network of trusted sources worldwide.

Summary:

The Supply Chain Order Fulfillment Specialist will be responsible for actively supporting company goals in the analysis of business operations that minimize company cost, maximize process efficiencies, and improve the customer experience. This position will optimize the Customer Supply Chain by interacting with Sales, Planning, Manufacturing, Customers Transportation, and Warehouse Teams to guarantee on-time service and in full to our customers while maximizing revenue and minimizing costs.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Establish a strong network and foster collaboration with internal customers;
  Supply and Demand Planners, Operations, Traffic and Sales Managers/Coordinators to address demand-related issues and prioritize needs based on orders and forecasts.
• Serve as a "help desk" to sales and sales coordinators by providing answers to questions, solutions to problems, and guidance through the ordering process.
• Identify material risks, develop mitigation plans and recommendations to manage service levels.
• Coordinate flow of information to production, category managers, traffic, distribution center and sales for optimization and mitigating risks.
• Manage orders and inventory to maximize fill rate and on time deliveries.
• Prioritize inventory to fill customer orders applying an ABC analysis approach.
• Identify problematic areas and assess the status for benefit realization and effectiveness of process improvement efforts.
• Find solutions for problem orders and develop mitigation plans and recommendations for corrective action.
• Reporting and communication of Fill Rate, Forecasts, and Inventory with Sales Team and/or Customers.
• Seek process efficiencies to reduce costs and maintain or improve margins.
• Identify Master Data issues that need resolution.
• Excellent analytical and problem-solving skills, with the ability to analyze data, draw conclusions, and make informed decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.
• Detail-oriented, organized, and capable of managing multiple tasks and priorities in a fast-paced environment.
• Regularly work on site to build strong team connections, collaborate across functions, and solve problems in real time.

The essential functions listed above are not exhaustive. The organization may assign other duties as needed to meet business requirements.

This is a non-exempt position with an hourly pay rate range of $28 to $31 per hour.

Trident Seafoods offers a comprehensive and quality benefits package. Full time employees may be eligible for discretionary/performance-based incentives, medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year, and paid parental leave. For full-time employees, the initial paid time off benefit starts at 20 days per year, adjusted commensurate with relevant experience.

Commuter and transit programs are also available.

• Proficient and experienced in MS Office programs.
• Proficient and…