Shop - US Head of Procurement - Seattle

Position: TikTok Shop - US Head of Procurement - Seattle
Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe Tik Tok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The procurement team undertakes logistics-related service and physical procurement as well as service provider management work in line with the development of logistics business.

Be responsible for the price competitiveness of procurement services while meeting business requirements, and maintain relationships with service providers to ensure long-term and stable cooperation.

• Strategic Partnerships with Global Leading supply chain and Logistics Providers.
- Lead engagement and in-depth management of a global carrier network, focusing on top-tier international logistics companies (e.g., DHL, Fed Ex, UPS...) to establish long-term strategic partnerships.
- Formulate introduction strategies, long-term cooperation plans and capability improvement plans for regional logistics and supply chain fulfillment service providers.
- Ensure successful processing of all procurement activities, which includes resolving issues and ensuring seamless maintenance of vendor accounts, and purchase orders/requisitions.

• Full Lifecycle Supplier Management.
- Through market research and sourcing efforts, establish connections with logistics and supply chain service providers in the U.S. market, and introduce these service providers as partners of the E-commerce platform according to business needs.
- Establish a tiered supplier management system (SLA/KPI/risk alerts), optimizing carrier contract terms quarterly to maintain price competitiveness and service quality.
- Lead annual carrier bidding and price negotiations, reducing logistics costs through economies of scale while monitoring compliance and driving improvements.

• Cross-Department Collaboration.
- Collaborate with business operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.
- Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale.

• Core Competencies.
- Strategic Negotiation

Skills:

Ability to articulate partnership value propositions, with experience in high-value contract negotiations.
- Business Acumen:
Capable of deconstructing cost structures and market trends, designing profit-maximizing partnership models.

Qualifications

Minimum Qualifications

• Experiences in commercial or business development roles, with expertise in partnerships with U.S. service providers.

• Strong project management skills, as well as statistical analysis skills. Sophisticated presentation skills, understanding of financial reports.

Preferred Qualification

• Bachelor’s degree or above, preferably in Business Management, International Trade, or Supply Chain.

About Tik Tok

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Diversity &…