Principal Product Mgr - Tech, Creators and Social

Principal Product Mgr - Tech, Creators and Social

Job  |  Services LLC

The Creators and Social team’s vision is to become Earth's most desired destination for creators and customers to engage in commerce content and discover relevant products through social experiences. We connect creators, customers, and brands through engaging social experiences that make shopping seamless and inspiring. By combining creator content with social reach, we meet customers wherever they are in their shopping journey while enabling creators to build successful businesses on Amazon.

We are seeking a technical, experienced, results‑oriented leader to oversee the strategy and product vision for social marketing. This is a highly visible position requiring a candidate with the proven ability to both "Dive Deep," "Think Big," and "Insist on the Highest Standards" by re‑envisioning our strategy across Social Marketing to provide a brand‑burnishing experience that balances quality with performance.

This leader will also work across functional domains, geographies, business lines, and social media partners to innovate for customers. You must have a high bar for customer experience, understand social media applications, and be up to date on social and customer shopping trends. Successful candidates are leaders who can prioritize well, are technically excellent, communicate clearly, and have a consistent track record of innovating and delivering results.

You should have strong ability to dive deep, strong data/analytical skills, a self‑starter spirit, and experience convincing senior leadership to invest in big ideas and new ways of connecting with customers. You must be a strong owner and influencer, as well as someone who can think beyond the way things have always been done.

• Monitor industry changes, technologies, and trends, determining when they should or shouldn't drive strategic, tactical, or roadmap shifts.
• Lead for a suite of products and systems across 20+ countries, determining which creator‑obsessed features and net new ideas to prioritize, build, and how/when/where to launch.
• Constantly experiment, developing data‑backed solutions for problems on behalf of customers and creators. Work in close partnership with our science team to test and learn iteratively. You will be responsible for setting experimentation priorities, guardrails, success metrics, and gaining approvals to execute innovative tests.
• Own performance metrics and success criteria for your products during business‑as‑usual times as well as during critical high‑velocity events, key levers for success of the channel.
• Work with WW business development leads to navigate existing business logic and feature sets. Define requirements for new products and features leading Amazon to innovate in how we work with creators and help them reach current and future customers.
• Create sustainable cross‑functional and cross‑product mechanisms to drive expansion and innovation while monitoring product and business health.
• Reduce defects and improve business performance through innovation and automation. Tirelessly improve products that will benefit creators and Amazon while owning the tools automating compensation changes.
• Conduct complex business analyses that identify opportunities to drive growth in our general creator population by extending learnings from BD teams within and across countries, in addition to deep dives.
• Develop and maintain relationships with key stakeholders inside and outside of the Amazon Creators team.

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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