Manager, Marketing In House

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun.

• Responsible for interviewing, onboarding and training new team members.
• Conduct ongoing trainings.
• Partner with department leaders to coach and support new hires.
• Conduct weekly training for reps that are underperforming.
• Welcome guests warmly to the resort and provide them with a brief overview of the resort, resort activities, services, and things to do in the area.
• Support new technology rollouts and sales initiatives by becoming a SME (Subject Matter Expert).
• Responsible for booking guests to attend an owner update both by phone and face‑to‑face.
• Maintain an excellent culture and environment.
• Maintain above budget penetration rate of assigned guests and ensure overall penetration of the site is above budget.
• Maintain department standards of production and work as a team player.
• Prepare additional reports deemed necessary by management.
• Ensure any pertinent information related to Marketing is properly and timely disseminated.
• Coordinate with sales regarding new or changes in marketing programs (booking/gifting policies).

• High School diploma required;
  College degree in related field preferred.
• Successful Wyndham Destinations marketing experience required.
• Excellent communication skills, written and verbal.
• Highly motivated with a positive attitude and good work ethic.
• Problem‑solving ability.
• Ability to effectively coach, counsel and motivate direct reports.
• Provide exceptional customer service (must communicate positively with upset owners).
• Ability to negotiate effectively.
• Working knowledge of marketing databases.
• Ability to lead by example.
• Must have Timeshare/Vacation Ownership Experience.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off (15 vacation days, 6 holidays per year, prorated based on hire date)
• Sick leave in accordance with applicable laws
• Wish day paid time to volunteer at an approved organization
• 401(k) with employer match (subject to eligibility)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Base salary: $80,169 per year, plus incentive earnings ranging from $27,500 to $77,500 annually based on performance and site targets. Incentive compensation is paid weekly and monthly.

Mid‑Senior level

Full‑time

Marketing and Sales

Hospitality

We are an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email , including the title and location of the position for which you are applying.

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