Project Manager + Small Business Consultant
Listed on 2025-12-09
-
Business
Client Relationship Manager, Business Management
Your role is pivotal in driving the successful execution of a diverse portfolio of client projects while contributing to internal operations and professional development. You will collaborate across time zones and teams to deliver impactful solutions, making your contributions both meaningful and enjoyable.
At Launch Industries, we believe in fostering a learning organization, where every team member builds expertise over time.
You don’t need to be a subject-matter expert in every area—we value professionals who are eager to learn, adapt, and bring strengths in some of the core focus areas below.
A Few Details
Reports To: Principal / Founder
Primary
Location:
West Seattle, WA (the majority of hours are initially required to be in-person for a lengthy onboarding/tr period; as the consultant gains independence, the role transitions to a more flexible location but may still require multiple in-office days each week.)
Secondary Location(s): Some work takes place in the field, meeting clients at their workplaces, meeting for coffee, attending networking events, tabling at community outreach events, etc.
This role operates on an 80/10/10 model, with approximately:
- 80% Client Execution: Solving problems, building systems, and delivering value directly to clients.
- 10% Internal Operations: Strengthening the Launch Industries mothership
- 10% Professional Development: Paid time for professional development to learn, grow, and bring new skills back to the team. 10% to professional development, ensuring a well-rounded and growth-oriented experience.
Employment Status: Full-time employment is generally available as workload permits; however, we are seeking a flexible professional who can adapt to varying client needs. Typically, the more skills and flexibility you bring to the role or develop over time, the easier it becomes to fill your hours with client-facing projects and responsibilities. This flexibility allows for alignment between your expertise and client demands, ensuring a productive and dynamic workload.
CommonResponsibilities Client Project Execution (80%)
Operational Excellence & Process Optimization
- Design and implement Standard Operating Procedures (SOPs) to improve operational efficiency and scalability for clients.
- Analyze and optimize business processes to enhance workflows and productivity.
- Recommend and assist in adopting technology tools to streamline and strengthen client operations.
- Develop comprehensive documentation to support sustainable client business models.
Human Resources Consulting
- Provide guidance at every stage of the employee life cycle, including recruiting strategies, onboarding processes, and performance management.
- Advise clients on HR compliance, benefits programs, and organizational structure improvements.
- Create training plans and employee engagement initiatives tailored to client goals.
- Support thoughtful and compliant exit processes to ensure smooth transitions.
Marketing, Branding, & Business Development
- Assist clients in developing and launching their brands online, including logo design, social media setup, and brand kit creation.
- Support the creation of marketing materials, plans, and calendars tailored to client objectives.
- Provide strategic advice on improving brand presence and driving business growth.
Startup Assistance
- Guide small businesses through the "red tape" of formation, including filing with the Secretary of State, obtaining federal EINs, and securing necessary licenses.
- Provide foundational setup support to ensure clients can establish and grow their organizations effectively.
- Design and implement Standard Operating Procedures (SOPs) and comprehensive documentation to make client businesses scalable.
Project Management
- Lead client projects from initiation to completion, ensuring timely delivery of quality results.
- Collaborate with clients and internal teams to align project objectives with overall goals.
- Manage project timelines, resources, and deliverables while maintaining clear communication with stakeholders.
RFP & Grant Support
- Research and assist clients in responding to Requests for Proposals (RFPs) and grant opportunities.
- Guide clients in creating competitive,…
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