Global Sports and Entertainment Hospitality Program Manager, Global Hospitality

Global Sports and Entertainment Hospitality Program Manager, Global Hospitality

Amazon Web Services is seeking a talented, self‑directed Program Manager to provide program support for our sports and entertainment hospitality event portfolio in North America. AWS has a broad portfolio of Marketing Partnerships which include hospitality benefits. We use these benefits to facilitate the hosting of CxO customers by our senior leaders at bucket‑list events, focusing on deepening relationships and accelerating deals in the pipeline.

The Hospitality Program Manager will be responsible for the planning, execution, and optimization of hospitality events, creating unique 1, 2, and 4‑day experiences that facilitate relationship‑building, peer‑to‑peer networking, and highlight how our partners are using AWS to innovate and revolutionize how their business operates and interacts with customers.

This is a hands‑on role, and the ideal candidate will have experience project managing events and strategic customer programs that deliver significant customer value. Additional expected experience includes planning and delivering marquee events for customers which include accommodations, transportation, gifting, behind‑the‑scenes tours, and other unique surprise‑and‑delight experiences. The person who fills this role will have project management skills, a results‑driven attitude, attention to detail, and experience working in a fast‑paced environment.

The role is highly collaborative and cross‑functional, managing execution of multiple events simultaneously. It requires comfort with a suite of marketing tools for budgeting, reporting, creating digital assets, and reporting metrics, as well as frequent travel across North America to host C‑Suite customers and Sales Leaders.

• Working with key stakeholders to develop hospitality opportunities and experiences as part of new and existing partnership programs.
• Negotiating contracts and agreements with partners, vendors, and agencies around these hospitality opportunities.
• Working collaboratively with relevant business units, field marketing, and sales leadership to ensure alignment with business priorities and goals.
• Designing overall customer hospitality experiences, including customer communications, venue logistics, catering, A/V, transportation, staffing, and branded merchandise.
• Developing KPIs to assess quality and success of the experiences and business impact of the program, developing standard operating procedures, identifying and driving continuous program improvement.
• Managing event budgets and operations including regulatory compliance for all agreements, customer registration, and ticketing in accordance with local laws.
• Having the ability to travel and work independently and autonomously.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate—customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences:
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance:
We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, so flexible work hours and arrangements are part of our culture.

Inclusive Team Culture:
Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to embrace our uniqueness.

Mentorship and Career Growth:
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