Service Porter

Overview

Join to apply for the Service Porter role at Swickard Auto Group
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The Service Porter is a vital member of the service department team, ensuring smooth operations and a positive customer experience. You ll be responsible for cleaning, maintaining, and moving vehicles, while also assisting service advisors and technicians.

• Vehicle Movement and Organization:
  Safely move vehicles within the service department (between service bays, parking lots, etc.).
• Organize vehicles on the service lot according to dealership display standards.
• Assist with customer vehicle pick-up and drop-off.

• Provide a friendly and professional demeanor to customers.
• Assist customers with loading and unloading belongings from their vehicles.
• Answer basic customer questions and direct them to service advisors when needed.

• Maintain a clean and organized service area (sweeping, vacuuming, removing trash).
• Assist service advisors and technicians with tasks as directed.
• May shuttle customers to and from dealership (if applicable).

• May perform errands for the service department, such as picking up parts.
• Adhere to all safety regulations and procedures.
• Other duties as assigned.

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education:
  
  High school diploma or equivalent.
• Certifications:
  
  Valid driver s license with a clean driving record.
• Strong work ethic with a positive and helpful attitude.
• Ability to work independently and as part of a team.
• Excellent attention to detail and a commitment to quality.
• Good physical condition able to perform manual labor tasks (standing, bending, lifting).
• Excellent communication and interpersonal skills.

• Open Service Appointment Schedule – customers schedule service appointments when it’s convenient, supporting a bustling shop with more work and greater income potential for the service team.
• Career Path – opportunities to learn and grow into different roles and take on new leadership responsibilities.
• Positive Culture – be part of a supportive and collaborative team.
• Growth Opportunities – opportunities for continued personal and professional growth.
• Competitive Compensation – a competitive salary and comprehensive benefits package.
• Equal Opportunity Employer – we value diversity and inclusion at our company.

• Founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We re a hospitality company that happens to sell cars, parts, and services.
• We are a team; everyone plays a role in our success.
• Culture:
  We aim to be our customers’ favorite place to purchase, lease, or service their vehicle and be your favorite place to work.
• Highline Brands:
  Positioning in brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Motor Vehicle Manufacturing